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Level 2 IT Technician

@ Procom

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Ontario

28–35 $/hContrat
Postuler
SIGNAUX

En bref

Procom is hiring a Level 2 IT Technician on a 12-month contract at a manufacturing client's East Hawkesbury, ON office. The role handles complex escalations from Level 1, improves factory network reliability, and mentors Level 1 technicians. The posting states a contract, onsite work and a start as soon as possible.

Salaire :

28 $–35 $ de l’heure

Responsabilités :

  • Resolve complex hardware, software and connectivity escalations
  • Maintain and improve factory network reliability and uptime
  • Manage Active Directory and Microsoft 365 accounts
  • Deploy and maintain servers and network devices
  • Mentor Level 1 technicians

Résumé des exigences :

  • Deep knowledge of Windows, macOS, Linux and Windows Server
  • Experience with Fortinet, FS, HPE, Ubiquiti and Mikrotik
  • Strong TCP/IP, DNS, DHCP, VPN and VLAN understanding
  • Hands-on experience with JIRA or similar ITSM tools
  • Familiarity with virtualization and cloud environments

Outils et compétences

Active DirectoryMicrosoft 365JIRAFortinetFSHPEUbiquitiMikrotik
Source et dates

Site carrière / système de candidatures · careerpage

Date publiée par l’employeur
2026-09-30
Première détection par notre source
2026-10-14
Mise à jour du dossier source
2026-11-04

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineTI
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Usine
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Procom

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with Procom by checking out our client and talent ratings on ClearlyRated. Procom has long been recognized as a market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. Relying on the excellence of individuals to make a difference, we know that people matter. And we want to work with you. CNESST License: AP-2504746, AR-2504747, AP-2000583, AR-2000584

Abonnés LinkedIn
195 312
Personnes associées sur LinkedIn
1 304
Bureaux déclarés
  • 30 St Clair Ave W, Toronto, Ontario M4V 3A1, CA
  • 320 March Rd, 200, Ottawa, Ontario K2K 2E3, CA
  • 333 7 Ave SW, Suite 2100, Calgary, Alberta T2P 2Z1, CA
  • 10025 - 102A Avenue, Suite 1800, Edmonton, Alberta T5J 2Z2 , CA
  • 1021 W Hastings St, Suite 1100, Vancouver, British Columbia V6E 0C3, CA
  • 1280 Boulevard Lebourgneuf, 300, Québec, Quebec G2K 0H1, CA
  • 1130 Situs Court, Suite 216, Raleigh, North Carolina 27606 , US
Autres noms enregistrés
  • Procom
Spécialités
  • Hybrid Statement of Work and Contractor Management Technology
Le profil indique une agence de recrutement
Oui
Toutes ses offres Site Web

Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with…

ChampValeur
SecteurIT Services and IT Consulting
Taille201-500 employees
Siège socialToronto, Ontario
Type d’organisationPrivately Held
SpécialitésHybrid Statement of Work and Contractor Management Technology
Offres sur Jobsy223
LinkedInVoir la page
Description

Level 2 IT Technician:
On behalf of our Manufacturing client, Procom is searching for a Level 2 IT Technician for a 12 month contract role. This position is onsite at our client’s East Hawkesbury, ON office.

Level 2 IT Technician - Job Description:
The Level 2 IT Technician will provide advanced technical support by handling complex issues escalated from the Level 1 help desk. The primary focus is on maintaining and improving network reliability in the factory environment, ensuring the network is stable and highly available.

Level 2 IT Technician - Responsibilities:
• Diagnose and resolve complex hardware, software, and connectivity issues escalated by Level 1 staff
• Assess the current network and implement upgrades to improve uptime and speed
• Investigate communication loss affecting production machines using packet captures and monitoring tools
• Work with maintenance and automation teams on machine networks and VLAN segmentation
• Set up and maintain network monitoring and alerting systems
• Coordinate with vendors to diagnose and validate network fixes
• Document processes, procedures, and resolutions clearly and consistently
• Manage user accounts and permissions within Active Directory and Microsoft 365
• Deploy, configure, and maintain office hardware, including servers and network devices
• Mentor Level 1 technicians

Level 2 IT Technician - Mandatory Skills:
• Deep knowledge of Windows, macOS, Linux, and Windows Server operating systems
• Experience with Fortinet, FS, HPE, Ubiquiti, and Mikrotik network equipment
• Strong understanding of TCP/IP, DNS, DHCP, VPNs, and VLANs
• Proven troubleshooting skills across hardware, operating systems, and network connectivity
• Hands-on experience with JIRA or similar ITSM tools
• Ability to write clear, accurate technical documentation
• Familiarity with virtualization technologies and cloud environments

Level 2 IT Technician – Nice-to-Have Skills:
• Fortinet NSE4 or higher certification
• Cisco CCNA certification
• Experience with Microsoft 365 and Azure certifications
• ITIL 4 Foundation certification
• VMware VCP or equivalent virtualization certification

Level 2 IT Technician – Assignment Length:
This is a 12 month contract position.

Level 2 IT Technician - Start Date:
ASAP.

Level 2 IT Technician - Assignment Location:
East Hawkesbury, ON, onsite.

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