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Publié il y a 19 jours

Lifecycle Marketing Manager

@ Felix

Toutes ses offres Site Web

Toronto, Ontario

120k–135k $/anTélétravailTemps plein
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SIGNAUX

En bref

Felix, a digital healthcare company offering online treatment and prescription delivery in Canada, is hiring a Lifecycle Marketing Manager. The role owns lifecycle and transactional patient communications across email, push, SMS and in-app channels via Iterable, with experimentation to optimize journeys. The position is full time, remote first within Canada, with benefits including medical, dental and vision coverage and stock options.

Salaire :

120 000 $–135 000 $ par année

Responsabilités :

  • Own lifecycle and transactional journeys across email, push, SMS and in-app
  • Develop personalised customer experiences based on user behaviour
  • Draft clear, persuasive copy for all customer communications
  • Define and run experiments to optimise journeys
  • Collaborate with product, design, engineering and analytics

Résumé des exigences :

  • Multi-year lifecycle marketing track record, ideally consumer products
  • Experience with marketing automation platforms such as Iterable or Braze
  • Understanding of acquisition, activation, engagement and retention
  • Effective communicator and copywriter
  • Proven cross-functional teamwork
  • Strong analytical skills

Outils et compétences

IterableBrazeSalesforce Marketing CloudSendGrid

Avantages mentionnés

Assurance maladieSoins dentairesSoins de la vueCongés payésCongé parentalOptions d’achat
Source et dates

Site carrière / système de candidatures · ashby

Date publiée par l’employeur
2026-10-22
Première détection par notre source
2026-10-22
Mise à jour du dossier source
2026-10-27

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineMarketing
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésCongés payés généreux, Congé parental généreux, Actions ou participation

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Felix

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Description complète de l’entreprise

Whether it’s sex, hair, skin, or just plain life, Felix is about giving people easier access to the lifestyle healthcare they need. But “easier access” doesn’t just mean more convenient. By introducing a new model of care, we’re on a mission to change behaviours, attitudes, and conventions around personal health.

Abonnés LinkedIn
15 144
Personnes associées sur LinkedIn
289
Bureaux déclarés
  • 488 Wellington Street W, Toronto, ON M5V 1E9, CA
Autres noms enregistrés
  • Felix
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

Whether it’s sex, hair, skin, or just plain life, Felix is about giving people easier access to the lifestyle healthcare they need. But “easier access” doesn’t just mean more convenient. By introducing a new model of care, we’re on a mission to change behaviours, attitudes, and conventions around personal health.

ChampValeur
SecteurHospitals and Health Care
Taille51-200 employees
Siège socialToronto, ON
Type d’organisationPrivately Held
Fondée en2019
Offres sur Jobsy36
LinkedInVoir la page
Description

About Felix

Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians.

Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne and more.

About the Role

Felix Health is looking for a Lifecycle Marketing Manager who has experience leading and scaling full lifecycle programs. In this strategic role, you will develop and execute activation, engagement, retention and win-back initiatives, as well as own all transactional patient comms.

You will

  • Own the strategy and implementation of lifecycle marketing and transactional journeys across multiple channels including email, push notifications, SMS, and in-app messages via Iterable.

  • Develop a dynamic and personalised customer lifecycle experience, tailored to each user’s behaviours.

  • Draft clear, succinct and persuasive copy for all customer communications.

  • Regularly define and execute experiments to optimise our journeys.

  • Collaborate closely with product, design, engineering and analytics peers to align on key objectives, develop cohesive strategy, and execute in concert

You have

  • Multi-year track-record owning lifecycle, ideally for a consumer product with a large customer base.

  • Experience with marketing automation platforms (e.g.,. Salesforce Marketing Cloud, Braze, Iterable, Sendgrid, etc.) and related tools/languages (ex. HTML/CSS).

  • An understanding of consumer acquisition, activation, engagement and retention strategies.

  • A thoughtful, critical thinker who follows and systematic and rigorous approach to problem solving.

  • An effective communicator and copy writer.

  • Proven success working with cross-functional teams.

  • Able to digest ambiguous data sets and environments, communicate critical insights, and ask the right questions due to your robust analytical skillset

Benefits

  • Full medical, dental and vision benefits

  • Maternity / paternity policy

  • 4 weeks vacation (3 weeks anytime + 1 week during the holidays)

  • Competitive compensation

  • Stock option grant

  • Remote first, work from anywhere in Canada

  • Incredible culture powered by an highly collaborative and high performing team

  • Large impact at an early stage technology company

  • Professional development opportunities, working closely with founders and senior leadership team

Open vacancy: This posting is for an existing vacancy at the company.

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can tell the hiring manager about their accommodation needs directly or email [email protected].

Recruitment Fraud Alert

Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.

  • Communication: We will only ever contact you from an official @felixforyou.ca email address.

  • Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).

  • Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.

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Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

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