Publié il y a 4 jours
Luxury Sales and Customer Service Rep
@ Naturepedic Leaside
Toronto, Ontario
En bref
Naturepedic Leaside is hiring a part-time Luxury Sales and Customer Service Rep for its Toronto Leaside showroom. The role guides customers through selecting luxury mattresses and sleep products, with product demonstrations, quotes, sales transactions and after-sales support. The posting requires weekend and evening availability as needed and an on-site showroom setting.
Responsabilités :
- Greet customers and assess their needs
- Guide selection of luxury mattresses and sleep products
- Conduct product demonstrations and answer detailed questions
- Prepare quotes and process sales transactions
- Maintain a clean showroom and follow up with customers
Résumé des exigences :
- Native or fluent English required
- Customer service experience in luxury or high-end retail
- Proven consultative sales aptitude
- Comfort with point-of-sale systems and basic paperwork
- Availability for weekends and evenings as needed
- Bedding, furniture or luxury goods experience an asset
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-11-10
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Commerce de détail |
| Horaire | jour, soir, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Naturepedic Leaside
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 1 |
Company Description Naturepedic Leaside is a luxury mattress and sleep products retailer serving customers in the GTA. The company is focused on providing high-quality, healthier sleep solutions, including organic and premium comfort products. Naturepedic Leaside emphasizes personalized service, product education, and a welcoming in-store experience. Team members are encouraged to build long-term relationships with customers and help them make confident, informed purchasing decisions. The organization values professionalism, integrity, and a strong commitment to customer satisfaction.
Role Description The Luxury Sales and Customer Service Rep is a full-time, on-site role based in Toronto's Leaside neighbourhood.
This position is responsible for greeting customers, understanding their needs, and guiding them through the selection of luxury mattresses and sleep products. Daily tasks include conducting product demonstrations, answering in-depth questions about features and benefits, preparing quotes, processing sales transactions, and supporting after-sales service.
The role also involves maintaining a clean and organized showroom, following up with prospects and existing customers, and accurately documenting customer interactions. The Rep collaborates with the store team to meet sales targets, deliver exceptional in-store experiences, and uphold Naturepedic Leaside’s standards of professional, courteous service.
Qualifications
- Native or fluent English language proficiency is a must
- Excellent verbal and written skills, strong communication, active listening and interpersonal skills with the ability to explain product features clearly and confidently.
- Demonstrated ability in Customer Service and Customer Support, with a focus on luxury or high-end retail environments.
- Skills in enhancing Customer Experience and promoting Customer Satisfaction through attentive, personalized interaction.
- Experience working as Customer Service Representatives or in similar front-facing sales roles.
- Proven sales aptitude, including consultative selling, handling objections, and closing sales ethically and effectively.
- Comfort working on-site in a showroom setting, including weekend and evening availability as needed.
- Ability to use point-of-sale systems, manage basic paperwork, and maintain accurate customer records.
- Previous experience in bedding, furniture, or other luxury consumer goods is an asset; multilingual abilities are a plus.
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