Maintenance Technician (Live-In) - Downtown Toronto

Keep Great Homes Running. Build Strong Resident Communities.

We're looking for a skilled and proactive Maintenance Technician to join our team in DowntownToronto. This is an opportunity for an experienced maintenance professional who enjoys troubleshooting, takes ownership of their work, and thrives in a fast-paced residential environment.

As a key member of the property team, you'll play an important role in maintaining two established apartment communities, ensuring residents enjoy safe, comfortable, and well-maintained homes. From plumbing and electrical repairs to suite turnovers, preventive maintenance, and building upkeep, no two days are the same. You'll have the autonomy to identify issues, solve problems, and make a meaningful impact on both the property and resident experience.

The ideal candidate is a well-rounded maintenance professional with strong apartment or condominium experience, excellent technical troubleshooting skills, and a customer-first approach. If you enjoy working independently, take pride in delivering high-quality repairs, and are motivated by finding solutions before problems escalate, we'd love to hear from you.

Purpose

The Live-In Maintenance Technician is responsible for the day-to-day maintenance, repair, and safe operation of all building systems within the residential property. Residing on-site, this role provides timely response to emergencies, ensures compliance with safety standards, and supports residents with maintenance needs while delivering high-quality customer service.

Main Responsibilities and Activities

Repairs & Maintenance

• Perform routine maintenance and repairs of building operating systems, including HVAC, mechanical, electrical, plumbing, and life safety equipment.
• Complete monthly preventative maintenance checklists and address identified issues; submit reports to the Property Manager.
• Monitor and operate Building Automation Systems (BAS).
• Respond promptly to resident maintenance requests submitted through Property Vista or other designated systems.
• Investigate and resolve maintenance concerns in a professional and timely manner.
• Check garbage chutes and compactors for functionality and perform minor repairs as required.
• Ensure all life safety systems are functioning properly and complete testing as scheduled.
• Assist contractors and trades during scheduled repairs or capital projects.
• Perform and complete all assigned duties with minimal supervision according to the schedule set by the Property Manager.

Emergency Response

• Be available on-call to respond to building emergencies, including plumbing leaks, electrical outages, heating/cooling issues, and other urgent facility concerns.
• Respond to emergency calls within the required timeframe (15 minutes if on-call).
• Submit Occurrence Reports for emergencies or incidents as necessary.

Resident Support

• Maintain professional and courteous relationships with residents while addressing maintenance concerns.
• Provide 24-hour notice of entry to suites in accordance with regulations for scheduled maintenance or inspections.
• Deliver strong customer service to ensure resident satisfaction and retention.

Safety & Compliance

• Ensure compliance with all company policies, building codes, and health and safety regulations.
• Attend required training sessions for professional development and safety.
• Identify and report safety hazards in a timely manner to limit liability and risk.
• Keep mechanical and service rooms clean, safe, and well-organized.

Scope

• Reports to the Property Manager.
• Works in close cooperation with residents, contractors, and property management staff.
• Participates in the on-call rotation for emergency coverage.
• Daily time sheets and reports are to be submitted to the Property Manager.

Qualifications

Education

• Minimum High School Diploma (Grade 12).

Experience

• 3 to 5 years of technical and practical maintenance experience.
• Previous experience in residential property maintenance or as a superintendent preferred.

Skills & Abilities

• Commitment to company values: Honesty, Integrity, Respect & Trust.
• Strong customer service and communication skills.
• Ability to work independently and manage competing priorities.
• Sound judgment, problem-solving, and decision-making skills.
• Strong planning, organization, and attention to detail.
• Ability to handle high-pressure situations calmly and effectively.

Special Requirements

• Must reside on-site in assigned unit.
• Ability to stand and walk for extended periods; frequently bend, stoop, and kneel.
• Ability to lift and move objects up to 50 lbs.
• Work is performed both indoors and outdoors in varied environmental conditions.
• Must wear appropriate work attire, including safety shoes, as provided or required.

Thank you for your interest in Sterling Karamar Property Management. This position is an active vacancy.

Please note that applications from all interested individuals are appreciated; however, we will only contact candidates that are selected for advancement.

Sterling Karamar Property Management values diversity in the workforce and is an equal opportunity employer. We welcome and encourage applications from people with disabilities and offer reasonable accommodation upon request for candidates taking part in all aspects of the selection process.

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