Publié il y a 6 jours
Manager Business Excellence and Performance
@ Richmond Hill
Richmond Hill, Ontario
En bref
The City of Richmond Hill is hiring a Manager Business Excellence and Performance in its Infrastructure and Engineering Services department. The role leads business analytics, performance measurement, capital work-in-progress reporting, infrastructure fee and reserve modelling, data governance and the continuous improvement roadmap. It is a permanent full-time position paying $141,904 to $164,601 annually, with an application deadline of November 18, 2026.
Responsabilités :
- Lead the department's business analytics function and direct the Business Analyst
- Oversee capital work-in-progress reporting and infrastructure fee and reserve modelling
- Lead data governance, business intelligence and dashboard reporting
- Lead the continuous improvement roadmap and change management
Résumé des exigences :
- 7+ years progressive experience in policy, analytics, program management or municipal operations
- Degree in business administration, engineering, data analytics or information systems
- Municipal government experience is a strong asset
- PMP or Lean Six Sigma certification is an asset
Source et dates
Site carrière / système de candidatures · successfactors
- Date publiée par l’employeur
- 2026-11-04
- Première détection par notre source
- 2026-11-05
- Mise à jour du dossier source
- 2026-11-05
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Gestionnaire |
| Domaine | Opérations |
| Expérience | 7 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Permis et certifications | PMP, Lean Six Sigma |
| Formation | Baccalauréat (exigé) |
| Domaines d’études | Business administration, Engineering, Data analytics, Information systems |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Richmond Hill
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
The City of Richmond Hill Council and staff are committed to providing exceptional public service to our community.
Description complète de l’entreprise
With a population of more than 202,000 residents and 5,000 businesses, Richmond Hill is one of Canada’s most desirable and growing communities. Recognized by the Conference Board of Canada with an ‘A’ grade as an attractive community, it is one of six Canadian municipalities to receive this ranking and the only suburban and GTA municipality to do so. Safe, clean and committed to managed growth, its culture is welcoming and diverse, and values environmental sustainability. Dedicated to providing exceptional public service to its community, Richmond Hill’s municipal government serves a distinctive, dynamic and active town with a rich history and a friendly, down-to-earth character. Richmond Hill’s vision, “Where people come together to build our community,” builds on its past and recognizes the continued importance of partnership between the municipal government and the community it serves.
- Abonnés LinkedIn
- 19 301
- Personnes associées sur LinkedIn
- 1 165
- Bureaux déclarés
- 225 East Beaver Creek Road, Richmond Hill, Ontario L4B 3P4, CA
- Catégories d’activité
- Social
- Employment
- Social Assistance
- Government
- Water
- Autres noms enregistrés
- Richmond Hill
- City of Richmond Hill
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
With a population of more than 202,000 residents and 5,000 businesses, Richmond Hill is one of Canada’s most desirable and growing communities. Recognized by the Conference Board of Canada with an ‘A’ grade as an attractive community, it is one of six Canadian municipalities to receive this ranking and the only suburban and GTA municipality to do so. Safe, clean and committed to managed growth, its culture is…
| Champ | Valeur |
|---|---|
| Secteur | Government Administration |
| Taille | 501-1,000 employees |
| Siège social | Richmond Hill, Ontario |
| Type d’organisation | Government Agency |
| Offres sur Jobsy | 18 |
| Voir la page |
Manager Business Excellence and Performance
| Posting Id | 3508 |
| Department | Infrastructure and Engineering Services |
| Division | Infrastructure Delivery |
| Rate of Pay | $141,904.00 -$164,601.00 Annual |
| Job Type | Permanent Full Time |
| Replacement/New Position | Replacement for Existing Vacancy |
| Posting Type | Internal and External |
| Posting Date | 11/04/2026 |
| Application Deadline | 11/18/2026 |
Position Summary
Within the Office of the Commissioner of Infrastructure and Engineering Services, the Manager Business Excellence and Performance provides strategic leadership in policy development, business analysis, performance measurement, data governance, and continuous improvement. The position serves as a central resource for evidence-based decision-making, leading departmental performance and corporate reporting, capital work-in-progress analytics, infrastructure fee and reserve modelling, business process reviews, service-level agreements and technology-enabled modernization. Working collaboratively with departmental leadership, Finance, Information Technology, Strategy and Transformation, and other corporate partners, the role strengthens accountability, supports capital program oversight, and advances strategic priorities through high-quality data, sound analysis, and improved business practices.
Key Duties and Responsibilities
- Provides leadership and oversight to the department’s business analytics function, including establishing priorities and directing the work of the Business Analyst – infrastructure.
- Manages the department-wide work program for policy, analytics, performance measurement and continuous improvement initiatives
- Oversees business analysis and departmental organizational performance measurement
- Oversees capital work-in-progress reporting and analytics, leads and supports infrastructure fee, reserve and related financial modelling in partnership with Finance and operational divisions
- Leads data governance, business intelligence, and dashboard reporting
- Leads the development, prioritization and implementation of the department’s continuous improvement roadmap
- Supports change management and cross-departmental coordination
- Provides analysis, briefing materials, recommendations and strategic advice to the Commissioner and departmental leadership on emerging issues and departmental priorities
Education and Experience
- Degree in business administration, engineering, data analytics, information systems, or related discipline.
- Municipal government experience considered a strong asset.
- Project management certification (e.g., PMP) is considered an asset.
- Lean or Lean Six Sigma certification, demonstrating knowledge of process improvement methodologies, is considered an asset.
- 7+ years progressively responsible experience in policy, analytics, program management, or municipal operations.
Required Skills/Knowledge
Experience leading continuous improvement and organizational transformation initiatives
- Business analysis and performance measurement
- Data analytics and governance
- Strategic thinking and policy development
- Project and program management
- Stakeholder engagement and facilitation
- Change leadership and continuous improvement
Leadership Competencies
- Builds people and culture
- Cultivates open communication
- Demonstrates personal leadership
- Navigates and leads through complexity and change
- Shapes the future
Attention Internal Candidates: All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.
We thank all candidates for their interest, however, only those under consideration will be contacted.
The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.
Journal
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