Manager, Business Information and Analytics

The Ottawa International Airport Authority (Authority) is accepting applications for a full-time Manager, Business Information and Analytics.

This role is responsible to lead the Authority’s enterprise reporting, performance measurement, business intelligence and analytics capabilities. The position serves as a strategic partner across departments, integrating operational, financial, ESG and strategic information to support evidence-based decision-making, organizational performance monitoring and corporate strategy execution. This person provides leadership in the development, governance and continuous improvement of dashboards, scorecards, KPIs and reporting frameworks using platforms such as ClearPoint Strategy, Tableau, SAP Business ByDesign and other enterprise analytics solutions.

ESSENTIAL FUNCTIONS

• Utilize KPIs, business performance data, and industry trends to develop analytical tools, reports, and models across the organization to inform and support decision-making
• Develop standards and data collection processes to support robust analytics and reporting data pipelines
• Administer and optimize ClearPoint Strategy or comparable enterprise performance management platforms, including scorecards, measures, initiatives and executive reporting
• Support the monitoring and reporting of strategic plan progress, organizational objectives and performance outcomes
• Develop executive, management, Board and Committee dashboards that provide meaningful insight into organizational performance, risks, trends and opportunities
• Partner with stakeholders across the Authority to identify business requirements, define performance measures and prioritize analytics initiatives
• Establish and maintain data governance, business definitions, data quality standards and reporting processes
• Translate complex business issues into actionable analytics, visualizations and decision-support tools
• Lead and support analytics initiatives that identify efficiencies, process improvements and business opportunities
• Collaborate with IT and system owners to improve reporting capabilities, automate data pipelines and optimize applications
• Provide leadership and subject matter expertise regarding business intelligence, performance measurement, governance and reporting best practices
• Support budgeting, forecasting, ESG reporting, and other corporate reporting requirements
• Develop, maintain and enhance dashboards, reports and analytical models utilizing BI tools and enterprise systems
• Provide training, coaching and change management support to foster data literacy and effective use of performance information
• Prepare ad hoc analysis and confidential reporting for senior leadership, the Board of Directors and organizational initiatives
• Other related duties as assigned

ESSENTIAL QUALIFICATIONS

EDUCATION

• Bachelor’s Degree in Commerce, Management, Computer Science or related field

CERTIFICATION

• Completion of certification or designation (CPA or MBA)

EXPERIENCE

• Five (5) years of progressive experience in business intelligence, analytics, enterprise performance management, strategy execution, management reporting
• Experience with ClearPoint Strategy, Balanced Scorecard methodologies, Tableau, Power BI or comparable enterprise reporting solutions
• Experience developing and monitoring KPIs, scorecards and organizational performance measurement frameworks
• Experience in corporate performance reporting tools and KPI analysis

SKILLS

• Strong analytical and economic thinking skills
• Self-starter, collaborative, highly adaptable and flexible, assertive, and innovative
• Strong ability to communicate effectively both orally and in writing
• Excellent customer service skills with the ability to understand and meet client needs
• Accountable, possess information monitoring and decision-making abilities
• Strong visual analytic skillset and have a proven ability to adapt to new technologies, build and work with databases and data sources
• Positive attitude and a professional and collaborative nature
• Strong attention to detail, quality focused, organized, and possess the ability to manage time and prioritize work
• Excellent knowledge with MS Office software (Outlook, Word, Excel, PowerPoint and MS Project), financial ERP and information databases
• Working knowledge of business analytic tools and designing and implementing reporting solutions

LANGUAGE

• Excellent verbal and written communication skills in English

ASSETS

• Experience in technical and user requirements of the Tableau analytics platform
• Working knowledge of transportation/aviation service sector
• Experience with VBA, SQL and ETL Tools
• Experience with SAP Business By Design
• Bilingualism (English and French)

ABOUT THE POSITION

Job requirements

• Have a valid driver’s license (Class G or equivalent)
• Provide a driver’s record (issued within the last month)
• Successfully obtain a security clearance check for a Restricted Area Identity Card (RAIC)

The Authority is committed to the principles of Employment Equity and to achieving a workforce that is representative of the diversity of the Canadian population. We strongly encourage candidates to self-identify if they are Indigenous peoples, persons with disabilities, or members of visible minorities. We are committed to providing an inclusive and accessible recruitment and selection process. If you require accommodation at any stage of the process, please contact us directly. Your request will be treated confidentially and with respect.

Authorization to work in Canada

It is a fundamental condition of your employment with the Airport Authority that you are, and remain, legally authorized to work in Canada for the duration of your employment. This offer of employment is conditional upon your entitlement to work legally in Canada. You are required to provide, upon hire and as requested thereafter, valid documentation confirming your legal authorization to work in Canada to the satisfaction of the Airport Authority. If the Airport Authority determines that the above condition has not been met, you will be notified in writing, and this offer of employment shall be considered null and void ab initio.