Manager Court Services (Full-Time)

Lead with purpose. Empower your team.

At the City of Thunder Bay, Our City Runs on People Like You. Together, we’re building a workplace where everyone belongs – where your leadership enhances lives, strengthens community, and supports the people delivering court services every day.

This includes our Court Services team, where your expertise, vision, and values make a lasting impact. You will be part of a work environment that supports respectful interactions, meaningful opportunities to grow, and a culture that promotes well-being and collaboration.

Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability, and strong sense of community, it’s a city where you can grow personally and professionally.

Where You’ll Make a Difference Every Day

As the Manager Court Services, you’ll be responsible for providing strategic leadership and the effective, efficient, and integrated approach to the management of the Court Services Section, and its overall administration and development, and related accounting and financial reporting requirements.

Whether you live in Thunder Bay, are looking to return, or are excited to make the City your new home, join a team where your skills, expertise, and presence make a real impact on the community.

Click the link to learn more about our Corporate Strategic Plan

How You’ll Support the Team

In this role, you will:

• Participate with the Director in planning and implementing short- and long-range goals and objectives and ensuring quality service.
• Develop, implement, and monitor policies and procedures, consistent with legislative requirements, Municipal Partner, and Corporate objectives for the effective operation of the Section.
• Act as an agent on behalf of the local area municipal partners and meets the obligations set out in the Memorandum of Understanding, the Local Side Agreement and the Inter-Municipal Agreement.
• Participate, as a member of the Revenue Division Leadership Team by providing input into Division organizational and operational reviews, human resource management, budget issues, technical matters, and major issues management. Also participate by providing input into the identification and development of Divisional policies, strategic initiatives, projects, and priorities.
• Be responsible for the review, evaluation, and development of new processes and workflows based on legislative changes and statutory programs pertaining to Court Services.
• Provide functional and technical advice, guidance, explanations, and expertise to internal and external stakeholders.
• Develop, manage, and liaise with key stakeholders in the justice system, City departments, municipal partners, general public, federal and provincial government ministries, and outside agencies to ensure services and reporting requirements are effectively managed.
• Develop and oversee the collection of outstanding fines in accordance with the City’s collection policy and the Ministry of Attorney General’s write-off guidelines.
• Act as Clerk of the Court and Commissioner for taking affidavits.

For a detailed job description, click here

What You Can Count On With Us

We’re proud to offer a workplace where your well-being, growth, and sense of purpose come first. As part of the City of Thunder Bay, you’ll enjoy:

• A competitive salary that reflects your expertise
• A matching pension plan to help you build long-term financial security
• Comprehensive health, vision, and dental coverage, plus life insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need more time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
• Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
• A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
• The opportunity to lead a dedicated and talented team, who are highly respected within the Corporation

What You’ll Bring to the Team

Here’s what will help you succeed as a Manager Court Services:

• Degree in public or business administration, commerce, or related discipline; and
• Six years’ experience in court administration or
• Diploma in public, business or judicial administration, or related discipline; and eight years’ experience in court administration
• Minimum five years of progressive management/supervisory experience, preferably in a unionized environment
• Extensive knowledge, demonstrated ability to interpret regulations/legislation and processes related to court administration matters
• Experience working with the ICON system (Integrated Court Offences Network)

Belonging, Inclusion, and Your Privacy

The City of Thunder Bay is proud to be an equal opportunity employer. We encourage applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women, and members of the 2SLGBTQ+ community. We are committed to a recruitment process and work environment that is inclusive and barrier-free.

If you need an accommodation during any part of the recruitment process, let us know — we will work with you to meet your needs.

For privacy and fairness, please do not include photos, ID cards, driver’s licences, or police record checks with your application. These documents will only be requested if you’re successful.

General Information:

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866

The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together!

Watch this video to learn more about our City at:

Please Note: Application reviews begin immediately, continuing until the position is filled and may close at any time.