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Manager, Dining Services - Trinity Cafe

@ Chartwells Higher Education

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Toronto, Ontario

Temps plein5+ ans d’expérience
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Chartwells Higher Education is hiring a Manager, Dining Services for its Trinity Cafe, a full-time role leading a food service team. The work covers customer service, quality standards, catering and marketing menus, and food safety compliance. The posted salary range is $55,000 to $60,000, and the role is on-site.

Responsabilités :

  • Lead a team delivering customer service and quality standards
  • Train associates in resident engagement
  • Administer customer service feedback and manage catering events
  • Coordinate menus for catering and marketing
  • Maintain SOP manual and comply with food safety policies

Résumé des exigences :

  • 5 years of food service or hospitality management experience
  • Solid experience in a busy customer service environment
  • General understanding of healthy food options
  • Strong verbal and written communication skills
  • Proficiency in MS Office (Word, Excel, PowerPoint)

Outils et compétences

Lead a teamCustomer servicePresentation skillsCommunicate with customersFood safetyFood service operationsAttention to detailMicrosoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Avantages mentionnés

Régime de retraite
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-09-21
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-23

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineAlimentation et restauration
Expérience5 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin, Restaurant ou cuisine
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur modéré
LanguesEnglish
Avantages mentionnésRégime de retraite, Prime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Chartwells Higher Education

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ChampValeur
Offres sur Jobsy213
Description

The salary range for this position is $55,000 to $60,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

Now, if you were to come on board as a Manager, Dining Services - Trinity Cafe, we’d ask you to do the following for us:

  • Lead a team to provide optimum customer service and comply with quality standards
  • Train our associates in customer service/engagement with residents
  • Administer and measure customer service feedback and provide updates to the team
  • Manage employee recognition programs
  • Provide client with information on trends pertaining to food, beverage, amenities, etc.
  • Assist with menu samplings and client presentations
  • Engage with customers and address concerns in a timely manner
  • Coordinate menu for catering and marketing needs and manage catering events
  • Ensure quality standards are updated, communicated, and maintained in the SOP manual
  • Adhere to Compass and client policies (food safety, physical safety, etc.)

Think you have what it takes to be our Manager, Dining Services - Trinity Cafe? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

  • 5 years of experience in food service or hospitality management
  • Solid experience in a busy customer service environment
  • General understanding of healthy food options
  • Ability to solve problems with professionalism and flexibility
  • Experience working in an office environment
  • Sense of urgency, initiative, and attention to detail
  • Strong presentation and communications skills (verbal and written)
  • Proficiency in MS Office (Word, Excel, and PowerPoint)

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