Manager, Exhibitions CSTM

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Annual Salary: $92,527.92 -- $112,545.98
Employment Status: Full-time Term (up to 1 year), with the possibility of becoming permanent

Language Requirement: Bilingual (CBC) (definition)
Schedule: 37.50 hours per week (Monday to Friday)
Work Environment: Hybrid

Competition Closing Date: November 30, 2026

Note: This process may be used to establish an eligibility list of qualified candidates for future similar positions within Ingenium.

SUMMARY OF DUTIES

Play a key leadership role in bringing CSTM’s exhibitions to life and creating engaging, accessible, and memorable experiences for visitors. Lead the planning, development, delivery, and ongoing management of exhibitions, working with talented multidisciplinary teams from initial concept through design, prototyping, fabrication, installation, maintenance, and evaluation.

Provide leadership to exhibition and interpretation staff while overseeing a diverse portfolio of existing, borrowed, partnership-led, sponsored, and internally produced exhibitions. Help shape the Museum’s approach to exhibition development by contributing to policies, accessibility standards, business and strategic planning, and continuous improvement initiatives.

Looking to the future, lead CSTM’s long-term special exhibition planning, helping identify opportunities and shape an exciting and relevant exhibition program for consideration by the Director General and Exhibition Steering Committee.

EDUCATION

Post-secondary education in Administration, Project Management, Human Science or Museum Studies OR an equivalent combination of education and experience. PMP certification is an asset.

EXPERIENCE

Minimum of 3 years of experience in:

• Management of staff
• Simultaneous management of several exhibition projects - virtual and physical - and other cultural products;
• Management of multidisciplinary project teams responsible for planning, developing and maintaining museum exhibitions and/or other related products;
• Project management, and the use of project management tools;
• Experience in RFP preparation and contract negotiation, and management of these contracts;
• Preparation and presentation of reports, documents, conferences, etc.

KNOWLEDGE

• In-depth knowledge of exhibition development, design theory and practices, museum interpretation, and visitor evaluation and user testing practices, techniques and methods;
• In-depth knowledge of personnel performance management and techniques for dealing with staff;
• In-depth knowledge of resource management (personnel and budgetary);
• In-depth knowledge of project management, tools and processes;
• In-depth knowledge of how to develop project charters, project briefs, risk matrixes, work plans, how to estimate and manage budgets, how to oversee and coordinate scheduling, and how to manage risks;
• Advanced knowledge of interpretation and visitor experience in a museum context;
• Advanced knowledge of exhibition fabrication techniques and materials as well as maintenance;
• Comprehensive practical knowledge of exhibition design and display techniques, graphic production and text preparation, design and fabrication methods and systems, and interactive development;
• Comprehensive knowledge of team building and conflict resolution techniques;
• Knowledge of drafting practices, enabling one to read fabrication drawings such as CAD;
• Knowledge of the mandate, programs and services of Ingenium in general, and the CSTM in particular;
• Knowledge of policies and procedures related to contracting and purchasing;
• Knowledge of museological institutions and organizations in Canada and abroad;
• Knowledge of museological principles, concepts, and theories;
• Knowledge of accessibility standards and policies, municipal, provincial, federal, and Ingenium specific;
• Practical and theoretical knowledge of digital media development, management and design (such as augmented or virtual reality, and applications).

SKILLS & COMPETENCIES

• Exceptional relationship management and collaboration skills with colleagues, clients and third parties;
• Substantial process and management expertise to supervise, direct, and plan the work of staff;
• Strong ability to work effectively under pressure and manage high levels of mental stress;
• Strong ability to plan, organize, direct, anticipate, implement and control a wide variety of activities and projects simultaneously, many of which are closely related or interdependent;
• Excellent ability to lead multidisciplinary teams;
• Excellent ability to respond quickly and creativity and to solve problems;
• Excellent ability to communicate effectively, in writing and verbally, in both official languages, including formal presentations and public speaking;
• Excellent ability to estimate the time and cost required to complete a task and assign the best qualified resource;
• Ability to be an active listener and facilitator;
• Ability to use software for project management and management: Microsoft Excel, Microsoft Project, JIRA, etc.;
• Ability to prioritize in an environment of multiple opportunities and competing and shifting priorities;
• Ability to delegate tasks and set performance standards;
• Ability to create an organizational climate that promotes team motivation;
• Ability to receive and provide feedback constructively;
• Ability to write complex texts that communicate ideas, concepts and decisions where clarity and precision of language are essential;
• Ability to identify non-verbal cues to provide non-expressed messages that may be important for the well-being of the team and the project;
• Ability to analyze and synthesize information;
• Ability to work independently and as part of a team;
• Strong attention to detail;

Security Requirements: Enhanced reliability
Work location: 1867 St. Laurent Blvd. Ottawa ON

Union Affiliation: Public Service Alliance of Canada
Classification: level 9

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Our Commitment to Employment Equity

Ingenium champions the values of diversity and inclusion. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Candidates are encouraged to self-identify as members of one or more designated employment equity groups. This is asked in a pre-screening question during the application process.

Ingenium provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed with the selection process, please advise us if you require any accommodation.