Manager, Inventory Optimization

Job Summary

Reporting the Director, Inventory Optimization, the Manager, Inventory Optimization is responsible for managing the day to day seat inventory strategy of the company’s assigned market regions to maximize revenue.

Duties & Responsibilities

• Manage the planning and implementation of inventory strategies for dynamic and growing regions of the network to maximize revenue across the system
• Work closely with pricing, inventory optimization, revenue management systems, and other commercial functions such as planning and scheduling, sales and distribution
• Manage inventory controls for all Porter sales channels, including direct, GDS and corporate booking tools
• Evaluate the impact of competitors’ pricing and revenue management actions and implement appropriate responses
• Monitor market performance to ensure that revenue objectives are achieved and implement appropriate revenue growth strategies to correct performance shortfalls.
• Perform analysis, report, and advise on detailed revenue matters of the assigned regions
• Build and implement tools required to improve efficiency of the inventory management function
• Review and approve quotes for large and high value group bookings in line with expected demand to come and current fare environment
• Assist with implementation of inventory management-related system projects and upgrades
• Assist with the ongoing adaptation, refinement and active usage of the company’s revenue management system.
• Manage the adoption of new process and system enhancements from the company’s revenue management system
• Manage a team of Inventory analysts to achieve desired targets for markets within the assigned regions
• Remain current on leading approaches, practices and technologies in revenue management, and introducing those most relevant
• Actively engage in Porter's Safety Management System (SMS), including reporting hazards and incidents encountered in daily operations; understand, comply with, and promote the Company Safety Policy

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

• Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.

• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.

• People Leadership: Assuming a leadership role in helping others achieve excellent results.

• Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.

Qualifications

• A minimum of 2 years’ experience in a leadership role within an airline that is highly dependent on revenue management as a core competence
• An undergraduate degree in business, commerce, industrial engineering/optimization or information systems, and ideally, an MBA
• Experience managing a team of direct reports
• In-depth knowledge in using industry standard revenue management systems
• Good knowledge of analysis and reporting tools as well as SQL
• Experience in the Canadian and U.S. cross-border airline markets and their associated revenue management dynamics

Location

Toronto Downtown Office (250 Yonge Street) #LI-Hybrid

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.