Manager - POD

The Manager - POD is responsible for overall clinical leadership and management of the POD. The Manager - POD is a key part of the client circle of care and will work to their full scope of practice. Responsibilities will include staff supervision and case management services to Primary Care Clients identified by AHP’s working within the PCT POD. The goal of the position is to ensure that the Primary Health Care Team POD produces high quality and timely health services, interventions using culturally appropriate practices and best practice standards of care. The Manager - POD will work in both the clinical and administrative environment and in northern communities.

The Manager – POD, PCT is accountable to the Manager – Clinical, PCT.

2026 Salary Range: $100,075 - $128,818

Position Type: Full-Time Permanent

Posting Type: This job posting is for an existing vacancy.

Closing Date: Open Until Filled

Qualifications:

• Bachelor’s Degree in a Health Care Profession
• Current Registration with the Health Care Professions College of Ontario, in good standing
• Minimum of two (2) years’ experience in Health Care Profession
• Current CPR Certification
• Knowledge of First Nations’ people, history, culture, health priorities and social issues
• Knowledge and proficiency in current evidenced-based methods and practice of primary care delivery, with an emphasis on health promotion and risk reduction
• Knowledge and sensitivity to First Nations culture as well as the government health policies and regulations as they apply to First Nations
• Knowledge of Case Management principles and Service System Principles
• Experience and training in First Nations cultural competency
• Experience working collaboratively within a Primary Care Team or other health care professional group.
• Innovative problem solving and decision-making skills.
• Strong computer skills and previous experience with Microsoft Office
• Excellent interpersonal, verbal/written communication skills
• Ability to function effectively during change management; periods of rapid change and transition
• Demonstrated ability to work collaboratively within an interdisciplinary health care team and community partners.
• Demonstrated clinical reasoning skills and excellent assessment and therapeutic skills.
• Strong problem solving, decision-making and time management skills.
• Excellent oral & written communication and interpersonal skills.
• Knowledge and proficiency in current, evidence-based methods and practices.
• Dependability
• Diversity
• Must have a valid Driver’s License
• Previous experience with an Electronic Medical Record would be an asset
• Must be willing to relocate and live in Sioux Lookout (or within a daily commuting distance).
• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
• · Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
• · Ability to perform the requirements of the role on a regular basis

Roles and Responsibilities:

• Provides supervision and direction to the Primary Care Team POD members by:
  • Ensuring communication practices are clear and in place
  • Regular ongoing staff meetings are held
  • Providing effective problem solving and conflict resolution as required
  • Administering, monitoring, and ensuring adherence to organizational policies and procedures
  • Conducting Performance Appraisals and Action Plans for staff
  • Providing ongoing coaching, advice and motivation
  • Identifying and supporting professional development and training needs of staff
• Coordinate and supervise the Primary Care Team POD clinical services
  • Plan, develop and implement systems that positively impact the ability to perform the work and fulfill the goals of the program efficiently and effectively
  • Liaise with leadership, frontline workers, health care providers and other service workers in communities to collaboratively strategize means to tackle priority issues related to Primary Health Care
  • Facilitate delivery of Primary Care services to support communities
  • Action community concerns and requests appropriately
• Provision of case management services for complex Primary Care clients.
• Facilitation of access to services by providing case management and service coordination for clients and their families.
• Monitor and document client’s progress with the treatment plan and evaluate progress of treatment
• Participate / lead case management meetings with service providers staff
• Partner in the development of community services through participation and leadership in community networks
• Collaborate effectively with all members of the Primary Care Team and assists as needed
• Stays current and aware of opportunities to implement new evidence-based methods of client’s assessment and treatment
• Participates in self-directed learning to ensure that practice remains relevant
• Handling of sensitive/confidential material strictly in confidence in accordance with office policy/PHIPA
• Maintain required professional memberships and professional competence through participation in professional development programs and by self-directed study
• Input data/treatment plans within the Electronic Medical Record (EMR)
• Other duties that may be deemed necessary by immediate supervisor

Working Conditions

• Must be willing to relocate and live in Sioux Lookout (or within a daily commuting distance).
• Travel required by various modes of transportation

Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

We offer competitive and comprehensive employment benefits to Full-Time employees:

• Pension plan
• Fitness reimbursement program
• Comprehensive insurance coverage
• Professional development opportunities
• Relocation assistance