Manager, Release Train Engineer, Deloitte Global Technology

Job Type: Permanent
Work Model: Hybrid
Reference code: 135264
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Calgary, AB; Halifax, NS; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

This role is responsible for driving the successful planning, coordination, and delivery of complex technology initiatives across multiple teams. The individual will provide Release Train Engineer support, facilitate SAFe and Agile ceremonies, manage project scope, schedules, budgets, risks, and dependencies, and ensure teams remain aligned throughout the delivery lifecycle. This role will also partner closely with business, technology, and leadership stakeholders to remove impediments, promote Agile best practices, and support successful program outcomes.

Primary Duties:

• Provide release train engineer support services including, but not limited to, coordinating the teams from a product standpoint to help ensure that multiple teams working on the same release product and features plan and execute as a single release train, identifying and managing risks, facilitating release planning meetings, supporting the scrum of scrums, and resolving and escalating impediments
• Facilitates ART level ceremonies such as PI Planning, Scrum of Scrums, Sprint Demos, Inspect and Adapt
• Coach team members and other stakeholders in SAFe and Agile practices, as needed
• Work with management to ensure smooth rollout of SAFe to the organization, including providing input and direction to help establish department standards and procedures
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Develop a comprehensive project plan to monitor and track progress while also keeping clients and staff aware of key milestones
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and relevant stakeholders
• Perform risk management to minimize potential risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Use and continually develop leadership skills
• Develop spreadsheets, diagrams and process maps to document needs
• Assists Engagement Manager with status reporting as required by the S4 Technology Team leadership
• Responds proactively to both business and program issues and escalates appropriately

Limited travel may be required.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

Required:

• 5+ years of experience working in supporting multiple software projects in various IT roles.
• 5+ years of Program Management or RTE experience.
• A solid knowledge and understanding of functionality within Deloitte SWIFT applications preferred.
• Must have in-depth knowledge of software development lifecycles including Agile development and testing. SAFe Agile Preferred.
• Familiarity with SharePoint, S4 HANA, MS Project, ServiceNow, Azure Dev Ops, MS PowerPoint, MS Excel
• Prior experience that demonstrates good business understanding is needed (experience in a professional services organization is a plus)
• Demonstrated ability in applying repeatable processes and methods to enterprise wide technology projects or initiatives.
• Excellent written and verbal communications, organization, analytical, planning and leadership skills.
• Strong management, communication, technical and remote collaboration skill are a must.
• Experience in dealing with multiple projects and cross-functional teams, and ability to coordinate across teams in a large matrix organization environment.
• Ability to effectively conduct detailed discussions directly with Project/Product management.
• Excellent team collaboration skills.
• Experience collaborating with global teams.
• Strong relationship building and maintaining skills. Fosters a climate conducive to establishing positive working relationships with clients (internal and external).

Education:

• Bachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications.

Preferred:

• SAFe 5 RTE Certification is a plus.
• Certified Project Management Professional (PMP) is a plus
• Familiarity with SharePoint, MS Project, S4 HANA, Azure Dev Ops and Microsoft suite.
• Experience working with Agile development processes.
• Experience in packaged SDLC

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.