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Managing Director, Projects and Operations

@ BGIS

Toronto, ON · Markham, ON

174k–217k $/anTemps plein10+ ans d’expérience
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En bref

BGIS is hiring a Managing Director, Projects and Operations to lead a national portfolio of capital projects of up to $100 million annually and day-to-day operations for assigned retail facilities. The role covers project delivery, incident response including evenings and weekends, client relationship management and leadership of a team of directors and managers. The position is full-time, hybrid, with a salary range of $173,998 to $217,497 per year.

Salaire :

173 998 $–217 497 $ par année

Responsabilités :

  • Gérer l'exécution du portefeuille annuel de projets
  • Superviser les opérations quotidiennes de l'ensemble des installations
  • Gérer les incidents, escalades et interventions hors heures
  • Maintenir les relations avec les clients et partenaires internes
  • Diriger une équipe de directeurs et gestionnaires

Résumé des exigences :

  • 10+ ans en gestion de projets d'immobilisations
  • 10+ ans en gestion des opérations
  • 10+ ans en gestion de personnel avec grandes équipes
  • Expérience en gestion d'incidents et de projets d'urgence
Source et dates

Site carrière / système de candidatures · oraclecloud

Date publiée par l’employeur
2026-11-10
Première détection par notre source
2026-11-10
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDirecteur ou directrice
Expérience10 an(s) et plus
Expérience en gestion10 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Horairesoir
Déplacementsroute : modérés
Milieu de travailBureau, Chez les clients, Magasin
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

ChampValeur
Siège socialMarkham
Offres sur Jobsy575
Description

SUMMARY

Reporting to the General Manager, the Managing Director, Projects and Operations is responsible for managing FM projects and retail facility operations.

KEY DUTIES & RESPONSIBILITIES

Project & Program Delivery

  • Manages end to end execution and delivery of annual project portfolio.

  • Capital projects and programs of $100mm annually.

  • Experienced with infrastructure and client facing tenant improvement projects.

  • Experience with emergency project management and incident response.

  • Support annual planning including project initiation; budget and estimate justification.

  • Experience in various delivery models and contract documents.

  • Projects and programs span from immediate, short term to multi-year.

  • Decision and authority on project selection, distribution.

  • Proactively monitor and control portfolio of projects and manage risk.

  • Continuous improvement on delivery and management tools, methodologies and process.

Operations Management

  • Accountable for day to day operations for all assigned facilities for a national portfolio.

  • Manage work-order and incidents on a daily basis ensuring all KPI’s are exceeded.

  • Manage escalations and incidents including incident response calls and issue resolutions that may take place evenings and weekends.

  • Accountable for proactive preparation in case of known incidents (inclement weather) and communication to all parties.

  • Ensure adherence to all H&S, regulatory and compliance needs.

  • MSA and contractual accountability for all deliverables and obligations.

  • Continuous improvement on delivery and management tools, methodologies and process.

Relationship Management

  • Manages relationship with clients and internal partners ensuring seamless execution and integration.

  • Issue resolution and escalation management for operational irritants and project issues.

  • Proactively support client strategic objectives through value added products and services.

  • Develop new solutions and proposal supporting client needs.

  • Regularly communicate and meet with client senior leaders in CRE, Projects and business leaders including regional operational leads.

  • May be required to travel as required for in-person major incidents and/or relationship building with key client leads.

Leadership and People Management

  • Lead a team of high performing project and operational directors and managers.

  • Manage all aspects of staffing including mid and annual reviews.

  • Ensure all staffing and people changes are within plan and budgets.

  • Secure, coach and motivate the next generation of talent to ensure seamless operations and mitigate single points of failure.

  • Ensure a high level of engagement and manage high performing talent with development plans ensuring maximum potential achieved.

KNOWLEDGE & SKILLS

  • Project Delivery - 10+ years delivering capital projects and programs with a portfolio of up to $100MM annually, across Canada.

  • Operations Management - 10+ years managing operations functions.

  • Leadership and People Management - 10+ years in demonstrated people management with large teams of direct and indirect reports of varying experience levels.

This is a regular, full-time position with a salary range of $173,998 - $217,497 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education, professional designations and performance related to this role.

#LI-HG

#LI-Hybrid

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