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Member Experience Associate: Monday - Friday 5AM to 1PM

@ Movati

Toutes ses offres Site Web

Thunder Bay, Ontario

17,95–23 $/hTemps plein1+ ans d’expérience
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En bref

Movati is hiring a full-time Member Experience Associate for weekday morning shifts from 5 AM to 1 PM at its club. The role handles member concerns, retail sales in the cafe and pro-shop, cleaning oversight, and administrative tasks. The posted hourly wage is $17.95 to $23.00.

Salaire :

17,95 $–23 $ de l’heure

Responsabilités :

  • Resolve member concerns and escalate serious issues
  • Provide service in cafe and pro-shop retail operations
  • Ensure cleaning duties are completed safely and on time
  • Complete sales transactions and administrative tasks
  • Assist with member experience events

Résumé des exigences :

  • Current CPR and First Aid certification required
  • 1+ years customer service experience in a related industry is an asset
  • Customer service certifications or workshops strongly preferred
  • High school diploma or equivalent experience is an asset

Outils et compétences

POS
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-11-12
Première détection par notre source
2026-11-12
Mise à jour du dossier source
2026-11-12

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40 (estimé)
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin, Chez les clients
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur modéré
Permis et certificationsCPR, First Aid
FormationSecondaire (DES) (préféré)
Avantages mentionnésHoraire flexible, Formation payée, Uniforme fourni

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Movati

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Join The Movement!

Description complète de l’entreprise

At MOVATI Athletic, we redefine what it means to move, feel, and live well. We promise to deliver an exceptional fitness experience for our members, where everyone who walks through our doors feels welcome, feels comfortable, and feels healthy. Who We Are Founded in 1997, MOVATI Athletic has grown to 18 clubs across Ontario and Alberta, and we’re just getting started. As one of Canada’s leading premium fitness brands, we blend luxury, performance, and community to deliver an experience that goes beyond the gym. Our People With over 2,000 passionate team members, our people are what make MOVATI come alive. From our expert trainers and energetic instructors to our welcoming front desk and café teams, every role plays a part in creating the vibrant, inclusive atmosphere our members love. We don’t just work here, we live and breathe wellness. Join The Movement Enjoy premium perks, complimentary membership access, and continuous learning opportunities that fuel both your personal and professional growth. At MOVATI, you’re not just building a career, you’re shaping the future of fitness.

Abonnés LinkedIn
9 510
Personnes associées sur LinkedIn
979
Bureaux déclarés
  • 295 The West Mall, Suite 410, Toronto, Ontario M9C 4Z4, CA
Catégories d’activité
  • Lifestyle
  • Health Care
  • Fitness
Autres noms enregistrés
  • Movati
  • MOVATI Athletic
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

At MOVATI Athletic, we redefine what it means to move, feel, and live well. We promise to deliver an exceptional fitness experience for our members, where everyone who walks through our doors feels welcome, feels comfortable, and feels healthy. Who We Are Founded in 1997, MOVATI Athletic has grown to 18 clubs across Ontario and Alberta, and we’re just getting started. As one of Canada’s leading premium fitness…

ChampValeur
SecteurWellness and Fitness Services
Taille1,001-5,000 employees
Siège socialToronto, Ontario
Type d’organisationPartnership
Fondée en1997
Offres sur Jobsy89
LinkedInVoir la page
Description

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.

We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!

In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors.

We’ve got so much more we want to tell you, so here it goes:

Role

Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:

  • Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution
  • Provide exceptional customer service to retail operations (cafe and pro-shop)
  • Ensure cleaning duties are completed and maintained in a safe and timely manner
  • Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members
  • Responsible for all sales transactions
  • Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service
  • Assists with member experience events throughout the club as needed

Hourly wage range: $17.95 - $23.00/hour.

  • The posting is for an existing, currently open position.

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Qualifications

  • High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred
  • 1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
  • Current CPR & First Aid are required and must be maintained through employment

Perks

We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.

Since 1997, we’ve built the foundation of MOVATI Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at MOVATI is to help you feel welcome, feel comfortable, and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***

Click that button and apply now!

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