Merchandising Manager

Company Description

At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.

Does that sound like you? We’d love to meet you.

Short Description

Job Description

The Merchandising Manager is responsible for the creation and tactical development of visual merchandising strategies that drive sales, conversion and enhance the overall customer experience. This role contributes to the visual merchandising strategic planning and execution end-to-end, including: budget, strategy, identifying creative execution tactics, project management and communicating strategies to various levels of leadership. The role is accountable for managing vendor relationships and negotiating pricing and SLAs. This role is central to how our products, services, and device launches show up in stores, ensuring they are engaging, compliant, and aligned with brand standards.

This role is a chance to influence how Freedom Mobile shows up in retail and to shape the future of our merchandising strategy. You’ll work cross‑functionally, lead high‑impact initiatives, and be a key voice in how marketing and product strategies land in stores.

Strategic Leadership & Decision Influence

• Develop and execute the GTM merchandising strategy across all retail channels.
• Drive innovation and continuous improvement of in‑store display products and assets.
• Provide clarity and structure when expectations are ambiguous or evolving.
• Act as a strategic advisor whose insights shape long‑term merchandising direction.
• Guide creative development of marketing, product, and price display assets to enhance customer understanding and drive conversion.

Problem Solving

• Lead resolution of complex merchandising challenges involving multiple variables and shifting priorities.
• Serve as the organizational reference point for merchandising standards and expectations.
• Act as an escalation point for high‑impact merchandising issues.

Cross‑Functional Collaboration

• Build strong relationships with Marketing, Brand, Product, Supply Chain, Operations, and Retail teams.
• Ensure merchandising strategies reflect brand vision, store design standards, and operational realities.
• Drive alignment across teams for launches, campaigns, and retail initiatives.

OEM & Vendor Partnership Management

• Develop and manage strategic relationships with OEM partners and merchandising vendors.
• Execute detailed OEM requirements, including Apple’s merchandising standards.
• Ensure all device launches and campaigns are planned and executed to partner expectations.

Qualifications

• 5–7+ years of corporate work experience in merchandising, retail strategy, or related fields.
• Proven ability to manage complex, multi‑variable problems and navigate ambiguity with confidence.
• Strong understanding of retail environments, merchandising principles, and display design.
• Exceptional communication, collaboration, and stakeholder management skills.
• Strong presentation skills and the ability to clearly articulate strategy and expectations.
• Excellent time management and organizational skills with the ability to prioritize effectively.
• Graphic design experience, proficiency in Adobe Creative Suite preferred
• Budget management - understands the importance of obtaining best rates from vendors while understanding the needs of the business
• Proven track record in project management

Additional Information

• Salary: Commensurate with qualifications and experience.
• Take advantage of a customizable health & dental benefits program and opportunities for company-matched pension (according to position).
• Promote your health with the wellness program, which focuses on physical, psychological, financial, and social health.
• Benefit from the Employee Assistance Program for you and your family, including Virtual Healthcare.
• At Freedom, we recognize your great work through a device subsidy and discounts on Freedom products & services.
• Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
• Develop your full potential and imagine what you can become within Quebecor’s family through our various career opportunities.
• This posting is for an existing vacancy.

Check out our Activity Report for an overview of the projects to which you could contribute !

We value your uniqueness !

We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique!

We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.