Mobile Account Manager

The Kindred team is at the heart of our cooperative, bringing our values to life every day. More than financial professionals, we care deeply about our members and our communities. With integrity, stewardship and compassion, we work to connect values and faith with finances, inspiring peaceful, just and prosperous communities.

We are currently recruiting a full-time Mobile Account Manager.

Reporting to the Regional Manager, Mobile Business Banking, you will provide advice and concierge service to business members across Kindred locations. You will help members understand their options and achieve their financial milestones, while providing coverage for vacancies and supporting new team members. This mobile role combines relationship management, credit analysis and collaboration to help members experience Banking with Purpose.

Key responsibilities

• Build relationships and financial solutions. Discover members’ needs, goals and financial circumstances. Recommend holistic solutions, explain credit options and introduce other specialists as beneficial.
• Apply sound credit judgment. Analyze financial information, assess risk, determine appropriate pricing and debt structure, and complete credit applications and underwriting. Collaborate with colleagues to deliver solutions.
• Manage portfolio quality. Conduct annual reviews, monitor loan covenants, arrears and overdrafts, confirm security registration and make pricing decisions that reflect risk.
• Support teams and grow relationships. Adapt to assignments across Kindred locations, providing continuity for members and capacity for local teams. Build networks and generate referrals and business development opportunities to grow membership and the loan portfolio.

What to bring

You build trust by listening carefully, asking thoughtful questions and making financial options clear. You combine strong financial aptitude with sound judgment and a practical approach to solving problems. You work collaboratively, adapt to changing assignments and take ownership of reliable member service and effective risk management. You will also bring an active commitment to Kindred’s shared values and purpose.

Plus, you bring your knowledge, skills and experience:

• post secondary training in a related field
• experience in account management or financial services
• knowledge of accounting, credit, or finance is a benefit
• analytical skills and attention to detail
• strong relationship building skills

*This role is part of an established job family: placement will be commensurate with experience.

Why Kindred

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and care for your overall wellness. For many roles, we offer flexible and remote options that we can discuss with you. Your total rewards package includes competitive compensation, wellness support and preferred employee rates on financial products and services.

Our comprehensive total rewards package includes:

• Starting salary: $60,000 to $75,000
• Performance based target incentives (6%), tied to individual, team and organizational results
• Employer paid Group benefits plan with no waiting period
• Employer matching at 5% on Group Savings Plan with no waiting period
• Three weeks of vacation and generous paid time off provisions
• Career growth opportunities, training & development support
• Comprehensive staff benefits on financial products & services

When you choose Kindred to further your career, you’re joining an engaged workforce at a certified that is committed to using business as a force for good™ and acting as an advocate for a Living Wage.

RSVP

Ready to choose Kindred? Visit www.kindredcu.com/careers to learn more about why people enjoy working with us. If this role sounds like a good fit, please apply.

At Kindred, we value genuine connection. We don’t use AI to screen applications; every application is reviewed by a member of our Talent team. If selected, you’ll hear from a Kindred team member by phone, and when possible, we prefer to meet candidates in person. If you choose to use AI to support your application materials, we encourage you to ensure your own voice and personality still come through. Kindred will acknowledge all applications received and advise all candidates when the position is filled.

As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.