National Account Manager

Multy Home is a global manufacturer of Outdoor Living and garden products. From an extensive collection of planters and garden edging, to a broad range of decking and privacy panel fencing solutions, our brands stand for quality, sustainability and design.

With manufacturing and distribution facilities in Canada, Poland, and the U.S.A., we are committed to sourcing sustainable or recycled material wherever possible in our production. Every year, Multy Home diverts 3 million tires and 15 million water bottles from landfill. We create beautiful, eco-friendly, useful products for homes and gardens everywhere.

Position Summary: The National Account Manager is responsible for leading all sales activities within their assigned territory, specifically overseeing Walmart Sales Account Management in Canada and the U.S. This role focuses on achieving sales targets, developing distribution channels, building strategic business relationships, and creating a vision for effective sales strategies and execution. The National Account Manager is also accountable for meeting financial objectives and performance metrics within the designated area.

Essential Responsibilities and Accountabilities:

• Collaborate with the executive team to develop short- and long-term strategic plans, including the preparation of annual business plans.
• Develop strategic relationships with customers/buyers to drive “win-win” partnerships. Maximize relationships with key retail and wholesale partners and build relationships with all key stakeholders at the account level.
• Integrate and align sales strategies with team members.
• Develop and implement quarterly and/or annual sales plans and programs for all assigned sales accounts.
• Represent the organization in all major line reviews
• Manage the activities and performance of all assigned sales units, and team members.
• Manage and report on sales performance against corporate objectives and external market.
• Develop and implement distribution strategies, reselling agreements, and other growth opportunities for existing and new customers.
• Create product segmentation strategies, and business development opportunities across various sales channels.
• Develop, manage, and nurture new business accounts and partnerships to accomplish profit and volume goals.
• Conduct sales forecasts and weekly and/or monthly status reports.
• Held responsible for the preparation and management of the sales budget and forecast.
• Responsible for monthly sales reporting, forecasting, and analytics.
• Conduct market competitive analysis and report on findings and recommendations.
• Lead, manage and communicate all customer programs internally and externally.
• Ensure all forecasting is accurate to meet customer fill-rates and in-stock requirements.
• Knowledge of customers business model, as well the overall marketplace to deliver effective sales plans that exceed budget.
• Ensures on-time delivery of all customer plans/events by leading cross-functional teams in a timely and cost-effective manner to meet customer expectations.
• Support and/or lead continuous improvement initiatives.

Core Competencies:

• Leadership
• Ethics and Integrity
• Customer Focus
• Communication
• Energy and Stress management
• Teamwork
• Time Management
• Adaptability / Flexibility
• Creative and Innovative Thinking
• Decision Making and Judgement
• Planning and Organizing
• Problem Solving
• Result Focus

Education and/or Experience:

• University degree in business/marketing and a min of 10 years related work experience
• Strong experience in all aspects of sales, including growth strategies, distribution channel management, account development, and business planning.
• Excellent Relationship building skills.
• Advanced presentation and public speaking skills
• Exceptional listening and communication skills
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Excellent teamwork and team building skills.
• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
• Excellent grasp of brand building and articulation of value propositions.
• Demonstrated ability to lead and direct sales forces, both retail and wholesale.
• Demonstrated knowledge of marketing and advertising theories and practices.
• Demonstrated knowledge of accounting and financial practices.
• Experience creating and managing budgets for a large, distributed department.

We are an equal opportunity, and we value diversity in our workplace. We are committed to providing inclusive, barrier-free recruitment and selection process in accordance with the Human Rights Code and Accessibility Legislation. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process and you require accommodations, please advise Human Resources.