National Education Officer – Learning Management System

Vacancy Status:

Existing Vacancy

Branch:

Communications, Education and Human Rights Branch (CEHR)

Employment Type:

Temporary (Fixed Term), Full time

Duration of Term:

12 months/mois

Position Linguistic Designation:

Bilingual (English, French)

Position Global Linguistic Level:

B2

Classification Level:

Band 12

Annual Salary:

$131,687.00 - $148,221.00 + $2,002.23 Bilingual Bonus

Union:

UNIFOR 2025

Location:

Ottawa, ON

Search Area:

Internal, Membership, Public

Employment Equity Designation:

As a result of the PSAC Workforce and Availability Analysis and in accordance with the PSAC Employment Equity Plan, preference for this position will be given to a qualified person from one of the following groups:

Women

About the Public Service Alliance of Canada (PSAC)

PSAC was created in 1966 and is a union that has proudly represented more than 245,000 workers across Canada and beyond. We stand up for fairness, equity, and better workplaces. We know our strength is in our people.

Headquartered in Ottawa with regional offices nationwide, PSAC has led countless successful campaigns for workers’ rights and social justice. We believe in standing together and supporting the people who make our union work every day.

For more information about our victories, please visit our website at https://psacunion.ca/

About the role

Under the general direction of the Assistant Director, Human Rights, Health and Safety and Education, and as part of a larger education, the National Education Officer – Learning Management System builds the union and fosters membership solidarity and activism by conceptualizing, researching, developing, testing and updating national union education for delivery through our Learning Management Systems. The Officer provides leadership and coordinates the development of core program(s) of PSAC education that is relevant, comprehensive, innovative and dynamic.

What we are looking for

Education & Experience:

• Candidates should have some program administration experience and are expected to demonstrate their knowledge of the labour movement, trade union practices and organization, principles of labour and human rights legislation, and the current social, political, and economic issues that affect PSAC members.

Abilities:

• ability to develop educational materials;
• ability to adapt educational materials for an asynchronous, digital format;
• ability to provide effective feedback and editorial comments on education materials with a focus on content, flow, techniques, format and accessibility;
• ability to produce a course / kit framework, course materials, reports and analysis within prescribed deadlines;
• ability to facilitate (including assessment of group process, analysis of individual behaviour, syntheses of group thoughts and opinions, problem-solving, consensus-building and promoting effective teamwork);
• ability to communicate orally and in writing in English or French or in both official languages (according to the position’s requirements) with workers in a variety of occupations and backgrounds;
• ability to communicate orally and in writing to a wide range of union members;
• ability to develop a plan and bring it to fruition.

Personal suitability:

• The successful candidate is someone who brings to the job an active commitment to union, anti-oppression, equity and social justice principles, and significant experience as a course developer and popular educator;
• The successful candidate is someone who exhibits a high degree of initiative, tact and good judgment, who works collaboratively and respectfully with others, and copes well with stress;
• Long irregular hours and travel are sometimes required;
• Understanding of and commitment to trade union, equity principles and understanding of the sensitive political and social issues;
• The position requires excellent judgment and demonstrated problem-solving, consultative, persuasive and conflict resolution skills to provide sound direction and advice on a variety of issues to educational program development.

What you need to know

• Second language skills as per the Common European Framework of Reference for Languages (CEFR) will be assessed. Valid federal SLE results may be accepted.

• A combination of education, experience, and demonstrated performance may substitute for formal academic requirements.

• PSAC welcomes applications from candidates with diverse and international experience.

• PSAC does not use Artificial Intelligence (AI) to screen, assess, or select candidates.

• Interviewed candidates will be notified of the hiring decision within 45 days of their final interview.

• While we appreciate every applicant’s interest, only those selected for further consideration will be contacted.

• A full job description is available on request. Please contact [email protected]

Why work with us

Should you share PSAC's values and commitment, recognize the significance of the labour movement, and advocate for workers' rights, PSAC extends an invitation to join our team and actively contribute to a community dedicated to social justice, fairness, equity, and the well-being of workers. Below, you will find an overview of our comprehensive rewards and benefits package:

• Comprehensive group benefits — 100% employer-paid health, dental, life, and disability insurance, a health care spending account (HCSA), plus up to $7,500 per year for mental health services.

• Flexible work arrangements — with dedicated workstations for hybrid staff.

• Defined and secure pension plan — shared 50/50 between you and us.

• Three (3) weeks’ vacation to start, plus extra paid leave for appointments, moving, personal days, sick days, or whatever you need.

• Professional development support to help you grow.

• An annual recreation allowance of $800 because your wellness matters.

Our commitment to employment equity

PSAC is committed to building a workplace that reflects the diversity of our membership and the communities we serve. That’s a workplace that includes women, Indigenous peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.

We encourage applicants to self-identify in the application process to help us maintain an inclusive workforce. All information provided will be kept confidential. You may identify with more than one group (e.g., as Indigenous, as a person with a disability, and as a woman). False declarations may result in investigation or further action.

If you need the application in an alternate format (e.g., large print) or require accommodation at any stage of the hiring process, please contact us at [email protected] — we’re here to help.

Ready to join the PSAC team?

Internal candidates: Indeterminate PSAC employees who meet the qualifications may request a transfer under the relevant collective agreement.

Active members of PSAC should provide their membership number to be considered at the membership level of the competition.

Thank you for your interest in joining our team. Due to the high volume of applications we have received, we will only be contacting those candidates who have been selected to proceed to the next stage of the hiring process.