Network Administrator - Full Time - Markham Stouffville Hospital

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

• You are a patient and/or client centered individual who performs at an exemplary standard

• You are a team player with excellent communication, critical thinking and prioritization skills

Posting Closing Date: EOD November 20th

What We Need:

The Network Administrator is responsible for designing, implementing, managing, and maintaining Oak Valley Health’s network infrastructure to provide secure, stable, and high-performance connectivity across the organization. The role monitors network performance, troubleshoots complex issues, implements security measures, and supports infrastructure projects, disaster recovery, and business continuity. This position also contributes to redevelopment planning, Technology Services asset management, and provides backup support for systems administration when required.

Responsibilities & Duties:

• Design, implement, and maintain LAN, WAN, wireless, VPN, firewall, and cloud-based network services.
• Configure and manage network hardware, including routers, switches, firewalls, and related infrastructure.
• Monitor network performance, troubleshoot incidents, and proactively address availability, capacity, and performance issues.
• Implement network security controls, device patching, access controls, intrusion prevention, and secure remote access.
• Support security audits, risk assessments, regulatory compliance, and cybersecurity incident response in collaboration with the security team.
• Provide Level 2 and Level 3 support for network-related incidents and service requests, including coordination with third-party vendors.
• Create and maintain network diagrams, configuration records, operating procedures, troubleshooting documentation, and asset information.
• Work with system administrators to support IP addressing, DHCP, server connectivity, cloud integration, and the availability of hospital applications.
• Develop and maintain network disaster recovery, redundancy, backup, restoration, and business continuity procedures.
• Lead or contribute to network infrastructure upgrades, redevelopment initiatives, technology assessments, and project implementation.
• Act as a backup for the Systems Administrator when required.
• Participate in scheduled after-hours coverage, planned downtimes, on-call rotation, and occasional special events.

What you bring to the role:

• Minimum five years of experience in network administration.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Cisco certification such as CCNA or CCNP, and ITIL Foundation certification, are preferred.
• Advanced knowledge of network protocols, routing, switching, firewalls, VPNs, and intrusion prevention technologies.
• Experience with cloud networking, virtualization technologies, and hybrid environments.
• Experience configuring and supporting enterprise Cisco technologies such as NGFW firewalls, Nexus and Catalyst platforms, and Cisco ISE.
• Strong analytical, troubleshooting, problem-solving, documentation, and project coordination skills.
• Experience in a healthcare IT environment, including electronic health records and healthcare privacy or compliance requirements is preferred.
• Strong organizational and communication skills with the ability to manage competing priorities and work effectively with technical teams, clinical and administrative stakeholders, and external vendors.

Work Schedule:

Monday-Friday

Please note schedules may change due to operational needs.

Compensation:

BAND G

Range:

$50.41 - $61.89

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.