Neurology Account Specialist - Canada

Overview

The Neurology Account Specialist (NAS) will be responsible for meeting and/or exceeding sales goals in all accounts as designated by the General Manager by developing, implementing, and executing an integrated territory business plan encompassing key customer targets. The incumbent will demonstrate subject matter expertise concerning scientific and clinical information for specific Rare Diseases and take a customer-focused approach to engage customers in clinically relevant discussion utilizing approved materials. In this role, it is imperative the incumbent be a self-starter, be highly organized, demonstrate work efficiency and be able to prioritize effectively while maintaining strong, best in class, and continued rapport with appropriate Canadian stakeholders. (HCP- PSP- ALS Societies- CFT).

The NAS will effectively analyze sales data to identify opportunities for business growth or areas of concern within the Canadian Accounts and communicate action plan to cross functional team. The incumbent will be responsible for territory business planning and execution of key company initiatives. Furthermore, the NAS will develop and execute high value educational programs in designated areas aligned with company objectives and account needs. In the execution of all duties, the NAS will adhere to company guidelines and demonstrate honesty, integrity, trust, respect, and accountability, performing all responsibilities in accordance with company policies and procedures and applicable state and federal rules and regulations.

Detailed Description

KEY RESPONSIBILITIES

• Meets or exceeds sales objectives through implementation of approved market/selling strategies and
• Understands and addresses both business and scientific oriented needs of healthcare professionals by engaging in meaningful dialog to determine underlying patient needs and determine how products could address such needs.
• Partners with MSLs, PSP and other organizational personnel develop strategies to ensure a high level of customer satisfaction.
• Develops and implements a dynamic territory business plan by analyzing the business, competitive landscape and territory market to drive business.
• Develops, nurtures and maintains professional relationships with targeted KOLs including physicians, medical staff, and key hospital personnel and ALS center staff.
• Develops, nurtures and maintains professional relationships with key ALS Society stakeholders and PSP staff and managers.
• Anticipates potential business challenges, adjusts priorities as needed, demonstrates flexibility, and develops solutions to address challenges.
• Maintains an exceptional level of proficiency in selling skills, clinical, market and product knowledge and the business environment of the territory.
• Collaborate with company personnel to ensure corporate objectives and initiatives are
• Effectively plan and organize schedules to ensure maximum efficiency and use of time to accomplish goals and objectives.
• Shares and presents account intelligence with broader team and establishes ongoing communication touch points.
• Creates, develops and executes high value CME programs, at a regional and National level, aligned with company objectives and KPI’s.
• Demonstrates high skill set in representing the needs of the sales team/customers to inform brand strategies and tactics/materials
• Is willing and experienced in collaborating with 3rd party vendors and agencies.
• Acts as a company ambassador; presents a professional image, is genuine and represents the company, products and people with integrity and respect.
• Completes tasks and projects assigned by General Manager, Canada.

Ensures that all activities follow applicable regulations and compliance guidelines.

RELATIONSHIPS

Reporting: Reports directly to the General Manager, Canada.

Managerial: No supervisory duties; individual contributor.

Other:

• Interacts regularly with external contacts (Physicians and other Health Care Providers, PSP, etc.)
• Works collaboratively with SI colleagues, particularly in Sales, Sales Operations, Medical, Market Access, and Marketing.

QUALIFICATIONS

Education: BA/BS Degree.

Professional Experience:

• Minimum of 10 years pharmaceutical sales experience, including at least 5 years’ experience in Neurology, CNS, Rare Disease, and/or hospital accounts.
• Proven, sustained and awarded Sales Excellence in Pharma\Biotech
• Patient Support program expertise
• Experience with new product launches.
• Specialty Pharma, Orphan Drug, Rare Disease experience.

Knowledge and Skills:

• Extensive understanding of the pharmaceutical industry and regulations/guidelines pertaining to pharmaceutical sales.
• Experience in CME project management.
• KOL management experience.
• Knowledge of buy and bill, infusion, alternate sites of care.
• Self-directed, committed to excellence, entrepreneurial spirit and team player.
• Strong selling skills with track record of sales success particularly with new product launches.
• Polished, professional image coupled with outstanding ability to engage others and build strong business relationships.
• Extensive travel experience and efficient time management skills required.
• Strong oral/written communication and presentation skills.
• Proficiency in MS Office and Veeva.