Onboard Galley Attendant - Vancouver (Seasonal Full Time, March to October)

Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, creating unforgettable rail journeys through some of the most breathtaking landscapes in Western Canada and the American Southwest. Guided by our values, Create Meaningful Moments, Be One Team, and Achieve Extraordinary Outcomes, we show up every day with pride, ownership, and a shared commitment to excellence. We work hard, support one another, embrace new possibilities, and celebrate growth, all in a respectful and inclusive environment where integrity, collaboration, and passion for the guest experience lead the way.

Important Timeline

We are currently reviewing applications and will begin contacting selected candidates by December. Candidates moving forward in the recruitment process may be invited to participate in additional interview stages between January & February 2027. Successful candidates are expected to begin their roles in March 2027. Please keep an eye on your email, including your junk/spam folder, for updates regarding your application.

Role Overview

Reporting to the Sous Chef, the Galley Attendant is responsible for preparing and presenting high-quality meals while delivering exceptional onboard guest service. This role contributes to unforgettable guest experiences through culinary excellence, operational efficiency, and a commitment to safety, cleanliness, and continuous improvement. The successful candidate takes ownership of their work, supports team success, and consistently delivers high standards in a fast-paced rail environment.

This role is deemed Safety Sensitive. This position requires the incumbent to periodically access an active railway area where impaired performance could result in significant incident affecting the health and safety of team members, guests, team members, the public, property or the environment.

Key Responsibilities

Guest Service & Food Preparation

• Engage professionally with guests to explain menu offerings, answer questions, and support accurate order taking.

• Understand and accommodate guest dietary restrictions, allergies, and preferences.

• Prepare, plate, and present menu items according to established recipes, standards, and service timelines.

• Deliver consistent food quality while maintaining attention to detail and efficiency.

• Respond proactively to guest and service needs, contributing to meaningful onboard experiences.

Kitchen Operations & Inventory

• Maintain clean, organized, and efficient workstations, storage areas, and galley spaces.

• Provide timely cleaning and sanitization of dishes, utensils, and kitchen equipment to support service delivery.

• Monitor food, supply, and equipment inventory and communicate needs or concerns to leadership.

• Follow procedures for food storage, stock rotation, equipment care, and inventory control.

• Identify opportunities to improve efficiency and contribute ideas that enhance service and operations.

Safety & Compliance

• Follow all food safety, sanitation, and food handling requirements.

• Maintain compliance with standards related to cleaning, temperature control, hygiene, contamination prevention, refrigeration, and waste disposal.

• Take personal responsibility for maintaining a safe work environment and adhering to railway safety requirements.

• Report hazards, safety concerns, and equipment issues promptly.

• Ensure all equipment and work areas remain clean, sanitized, and operationally ready.

Team Collaboration

• Collaborate with onboard team members to deliver seamless service and positive guest experiences.

• Communicate effectively regarding inventory, cleanliness, safety, equipment maintenance, and operational needs.

• Support colleagues as required and contribute to a positive, respectful team environment.

• Participate in composting and waste-reduction initiatives.

• Seek and apply feedback to continuously improve performance and support team success.

• Perform other duties as assigned.

What You Bring

• Effective communication and interpersonal skills with the ability to work collaboratively within a diverse team.

• Professional appearance, conduct, and commitment to Rocky Mountaineer's service standards.

• Experience in a customer-facing hospitality, tourism, or service environment is an asset.

• Ability to work efficiently in a compact kitchen galley while maintaining quality, accuracy, safety, and operational excellence.

• Experience in public speaking, storytelling, theatre, acting, tour guiding, or engaging large groups is an asset.

Experience & Qualifications

• High School Diploma or GED.

• Valid Food Safe Level 1 certificate required.

• Fluent in English.

• Valid government-issued identification meeting domestic travel requirements.

• 1-2 years of experience as a line cook, prep cook, restaurant cook, or similar food preparation role.

Work Environment

• Safety-sensitive environment with exposure to railway operations

• Able to travel away from your home and family life for up to four days per week, including working weekends

• Exceptional physical endurance and emotional resiliency with the ability to work long days

• Occasional outdoor work in a variety of weather conditions

• Must be able to push, pull, lift and carry up to 50 pounds

• Must be legally authorized to work in Canada through the end of the season (April – October)

Perks & Benefits

• Hourly compensation + gratuities
• Seasonal wage increases
• All meals while working onboard
• Up to $300 in Health Care Spending Account
• Friends and family rail tickets and packages discount
• Two annual complimentary rail pass (beginning your 2nd season)
• Work shoes reimbursement
• Opportunity to experience beautiful BC & Alberta
• Exclusive discount with various partners on Perkopolis
• Growth opportunities

Hourly wage: $20.50/hour + gratuities

We are an equal opportunity employer, driven by our values of Creating Meaningful Moments, Being One Team, and Achieving Extraordinary Outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you require any accommodation during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.

Please ensure to opt-in for text messages when you apply to receive interview updates.

This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements.

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