Operational Research Facilitator - KHSC Research Institute Operations

Title: Operational Research Facilitator

Department: KHSC Research Institute

Position Number: 50075501

Hours of Work: Temporary, Full-Time Position, Days (2 years)

Salary: Class 05 - $86,596.77 - $103,915.89 per year + benefits/pension

Union: Non-Union

Location: Kingston Health Sciences Centre Research Institute (KHSC-RI)

PRIMARY FUNCTION

Reporting to the KHSC-RI Business Operations Director, you will support and coordinate research projects and initiatives, including education, training, and day-to-day guidance for the clinical research teams conducting research at KHSC.

You will also coordinate, maintain, and support the ongoing use and evolving needs of research space within KHSC, and ensure that policies and operating procedures remain current and comprehensive so that research teams can do their best work.

In addition, you will provide administrative support for KHSC and KHSC-RI processes related to CAYUSE (Queen’s research administration platform), Research Hospital Appointments (RHA), the KHSC-RI Board/KHSC Board Research Committee, and the KHSC Biosafety Committee. This role makes extensive use of the Microsoft 365 platform, including SharePoint and Teams.

RESPONSIBILITIES & DUTIES INCLUDE:

• Coordinate and monitor the operational use of designated research space, including needs assessments, permits, budget and space planning, and equipment maintenance. Serve as the primary contact for after-hours issues (e.g., freezer malfunctions) to protect the integrity of research materials.
• Ensure research policies and standard operating procedures (SOPs) are current and comprehensive, and identify the need for, and draft, new policies and SOPs to support research teams.
• Review KHSC/KHSC-RI CAYUSE files daily, providing research teams with timely feedback, direction, and guidance, and engage regularly with the CAYUSE team at Queen’s.
• Support the KHSC-RI Board/KHSC Board Research Committee and the KHSC Biosafety Committee through agenda creation, Chair support, and timely, accurate minutes.
• Develop and update process materials for Medical Affairs and Information Management to coordinate Research Hospital Appointment (RHA) activation and deactivation, including the annual review of active RHAs.
• Coordinate and support KHSC-RI research, innovation, and quality improvement initiatives, including departmental projects, equipment and resource needs, clinical trial activities, and LUMEO requirements. Act as a primary contact and provide research expertise, education, and guidance to internal and external stakeholders, including research teams, Queen's University, and patient advisors. Support research policies, SOPs, biosafety training, patient engagement initiatives, and research communications (including website and newsletter content) in alignment with KHSC-RI priorities and strategic objectives.
• Serve as the primary administrative support for the KHSC-RI legal team on research-related matters, providing research-specific expertise, maintaining information in the contract management system, and creating, running, and preparing reports as required.

NOTE: The duties listed above are representative and are not intended to be all-inclusive.

BASIC QUALIFICATIONS:

• Master’s degree in Health Sciences, Biomedical Sciences, Life Sciences, or a related research-based discipline, including practical laboratory training and experience.
• Minimum three (3) years of related experience in a health science, hospital, or research environment, including practical laboratory or research operations experience and demonstrated involvement in research processes, regulatory compliance, policies and procedures, and coordination of multidisciplinary research activities.
• Completion of the following courses:
  • Canada Good Clinical Practices (GCP) course
  • Responsible Conduct of Research (RCR) - Life Science – Canada
  • Responsible Conduct of Research (RCR) - Physical Science – Canada
  • Canada Biomedical Course - The Biomedical Research Ethics Tutorial
  • Transportation of Dangerous Goods TDG/IATA course – Canada
  • Health Canada Division 5 - Drugs for Clinical Trials Involving Human Subjects
  • Environmental Health and Safety - Human Blood, Tissues, and Bodily Fluids
  • Environmental Health and Safety - Biosafety Level 1 and 2 Course
• Demonstrated knowledge of health sciences research operations, laboratory practices, research protocols, biosafety requirements, and research regulatory and compliance standards.
• Ability to interpret, apply, develop, and maintain research policies, procedures, and standard operating procedures (SOPs).
• Strong analytical and problem-solving skills, including the ability to conduct needs assessments, evaluate operational requirements, and develop recommendations.
• Knowledge of clinical research processes, research ethics, regulatory requirements, and institutional research approval processes.
• Ability to assess and coordinate research space utilization, laboratory equipment requirements, maintenance needs, and related operational resources.
• Strong organizational and project coordination skills, including the ability to manage competing priorities, timelines, and multiple research initiatives.
• Effective written and verbal communication skills, including the ability to provide specialized research guidance, education, and training to multidisciplinary stakeholders.
• Demonstrated ability to collaborate with researchers, clinicians, operational leaders, external partners, and regulatory or compliance professionals.
• Proficiency with Microsoft 365 applications, SharePoint, and electronic research administration systems, including the ability to review, track, and maintain accurate research documentation and records.
• Knowledge of research governance processes, including supporting committees, preparing documentation, and coordinating administrative requirements.
• Ability to provide confidential administrative and research support to legal counsel, including managing sensitive information, maintaining contract documentation, and generating reports using electronic contract management systems.
• A satisfactory criminal record check and vulnerable sector check are required.

PHYSICAL REQUIREMENTS:

The applicant must be able to meet the physical demands of this position.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

Unless specifically stated, all job postings are for existing positions at KHSC. KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

Kingston Health Sciences Centre may use artificial intelligence systems to assess and screen applicants. All hiring decisions are made in accordance with KHSC policies and applicable employment legislation.

We thank all applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.