Connexion Inscription gratuite
Postuler

Publié hier

Client Service Specialist

@ Springboard Platform - Customer Service

Toutes ses offres

Winnipeg, MB · Toronto, ON · Kingston, ON

50k–60k $/anHybrideTemps plein2+ ans d’expérience
Postuler
SIGNAUX

En bref

People Corporation is hiring a full-time Client Service Specialist to manage a portfolio of group benefits clients, handle claims and escalations, and support Account Managers. The role requires two or more years in group benefits and client-focused service, with a base salary of $50,000 to $60,000 annually.

Salaire :

50 000 $–60 000 $ par année

Responsabilités :

  • Manage a portfolio of group benefits clients and client requests
  • Handle claims activities and client escalations
  • Process enrollments, terminations, amendments and status changes
  • Support Account Managers with new group setup
  • Train clients on benefit plan administration

Résumé des exigences :

  • Two or more years in group benefits industry
  • Two or more years in client-focused service environment
  • Post-secondary education in a relevant field
  • Strong problem solving and conflict resolution skills
  • Excellent written and verbal communication
  • French fluency considered an asset

Outils et compétences

Internal systems

Avantages mentionnés

Soins dentairesRégime de retraite
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-11-12
Première détection par notre source
2026-11-13
Mise à jour du dossier source
2026-11-13

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience2 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
FormationCollégial (DEC) (préféré)
Avantages mentionnésRégime de retraite, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Springboard Platform - Customer Service

Toutes ses offres
ChampValeur
Offres sur Jobsy2
Description
We are in search of a dynamic individual to actively contribute to the success of People Corporation by providing excellent service and support to our valued clients. The Client Service Specialist is responsible for managing a portfolio of clients, investigating complex issues, and handling client escalations. The successful candidate will be reliable, have excellent time management and multi-tasking skills, show initiative, possess strong analytical and problem solving skills, consistently pay attention to detail, and display sound work ethics.

This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients.

The Client Service Specialist will:

  • Develop and maintain relationships with clients and multiple insurance companies
  • Provide day to day management of client requests, claim activities, and the ongoing general administration and maintenance of group client activities
  • Interact with insurance companies, clients, advisors, and plan members to provide information in response to inquiries about products and services
  • Independently manage clients’ enrollments, terminations, amendments, salary and status changes, including data entry into internal systems
  • Provide support to Account Managers, including the set-up of new groups, client service, and administration
  • Maintain security and confidentiality of client information
  • Provide benefit plan administration training for new and existing clients
  • Assist clients with claims and online processing
  • Coordinate timely preparation and delivery of necessary client materials

To be successful as a Client Service Specialist with People Corporation, you will need:

  • 2+ years of professional experience in the group benefits industry
  • 2+ years of professional experience working in a client focused environment with a commitment to service excellence
  • Completion of post-secondary education in a relevant field
  • To bring a positive and professional attitude that encourages collaboration and relationship building
  • To demonstrate strong conflict resolution skills, driving timely and effective outcomes
  • Excellent problem solving and troubleshooting skills
  • Excellent communication skills, both written and verbal
  • The ability to multi-task and prioritize to meet client and internal needs
  • Fluency in both French & English would be considered an asset

What's in it for you:

  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected].

The base salary for this position is between $50,000 - $60,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

Emplois semblables

  • Client Service Specialist, Commercial Banking (Calgary, Alberta)

    Calgary, AB

    Scotiabank

    1+ ansCandidates need a college or university degree or equivalent work experience, 1 to 3 years in financial services or commercial banking, and knowledge of onboarding, KYC and anti-money laundering processes. Strong organization, communication and Microsoft Office skills are essential.

    Microsoft Office, Microsoft Outlook, Microsoft Teams

    Client Service Specialist, Agriculture Commercial Banking (Winnipeg, MB)

    Winnipeg, MB

    Scotiabank

    1+ ansScotiabank needs candidates with a college or university degree or equivalent experience, ideally in financial services or agriculture. They must be organized, accurate, comfortable with client onboarding, KYC and anti-money laundering processes, and proficient in Microsoft Office.

    Microsoft Outlook, Microsoft Teams, Microsoft Office

  • Client Service Specialist

    Cambridge, ON
    Temps plein

    The Steele Group

    Candidates need strong communication and interpersonal skills, good time-management and the ability to work in a fast-paced office. Proficiency in Windows 10 and Microsoft Word, PowerPoint and Outlook is required, and familiarity with financial services is an asset.

    Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Windows 10, SalesForce, Microsoft Teams

  • Client Service Specialist

    Toronto, ON
    Temps plein

    BenefitsPensions.com

    2+ ansCandidates need a post-secondary diploma or degree in business, insurance or office administration, plus 2+ years in group benefits or financial services preferred. Advanced Excel and PowerPoint skills, strong writing and organization, and discretion are required.

    Microsoft Excel, Microsoft PowerPoint

  • Client Service Specialist, Employee Benefits

    Vancouver, BC
    HybrideTemps plein

    Hub International Insurance Brokers

    2+ ansCandidates need at least 2 years of employee benefits experience and the LLQP licence, or a commitment to obtain it within one year. They need working knowledge of underwriting arrangements, benefit plan analytics, strong attention to detail, and intermediate Microsoft Office skills.

    Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook

  • Bilingual Client Service Specialist

    Toronto, ON
    25,64–33,33 $/hTemps plein

    First Insurance Funding of Canada Inc

    3+ ansCandidates need fluent written and spoken French and English, 3-5 years of customer service or call centre experience, and a college or university degree. Strong organization, attention to detail and Outlook, Excel and Word skills are also required.

    Outlook, Excel, MS Word, FirstInsite

  • Client Service Specialist, ease Cloud Accounting Services

    Winnipeg, MB
    Temps plein

    MNP

    3+ ansCandidates need 3 to 5 years of relevant experience, including 2 to 3 years of full-cycle bookkeeping, and a solid grasp of accounting principles. MNP requires strong QBO skills and knowledge of sales, payroll and corporate taxes.

    Xero, Desktop bookkeeping software

    Client Service Specialist (Inside Sales)

    Calgary, AB +4
    Temps plein

    MNP

    Candidates need proven experience in account management, inside sales, client success or business development, ideally with complex technology or professional services sales. Strong organization, attention to detail, remote selling skills and comfort with Microsoft Office, Teams and Dynamics are required or valued.

    Dynamics CRM, Microsoft Office, Microsoft Teams, Video conferencing

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.