Operations Coordinator

Are you the kind of person who notices the details others miss, enjoys bringing order to moving pieces, and gets satisfaction from making things run smoothly?

We’re looking for an Operations Coordinator to join Engaged HR.

This is a varied role at the centre of our organization. You’ll help keep our systems, information, projects, client activities, marketing, and day-to-day operations organized and moving forward.

If you enjoy variety, are comfortable with technology, and like being the person others can count on to get things done properly and on time, this could be a great fit.

What You’ll Do

Working as part of our Operations team, you’ll provide administrative and coordination support across Engaged. Your work will include:

• Keeping operations organized: Coordinating calendars, meetings, records, systems, client and project information, purchasing, and administrative follow-up.

• Supporting our teams: Providing dependable coordination and administrative support across Operations, Learning Solutions, Recruitment, Sales, and other areas of the organization.

• Managing information: Maintaining accurate databases, documents, reports, presentations, templates, and other internal resources.

• Supporting sales and client administration: Keeping CRM and pipeline information current, coordinating contracts and agreements, and helping us stay on top of client commitments.

• Supporting marketing and communications: Helping draft our weekly newsletter, update website content, publish social media posts, coordinate campaigns, and support special events.

• Making our systems better: Helping us continuously improve how we work, including making effective use of Microsoft 365, Copilot, AI, automation, and other technology.

What You’ll Bring

We’re looking for someone with at least two years of relevant experience in administration, operations, coordination, marketing, sales support, event logistics, or a related environment.

You’ll ideally bring:

• Strong organizational skills and exceptional attention to detail

• Confidence managing multiple priorities, deadlines, systems, and information sources

• Solid Microsoft 365 skills, including Word, Excel, PowerPoint, Teams, and SharePoint

• Comfort learning and using technology, including Copilot, AI, and automation tools

• Experience maintaining records, databases, calendars, documents, and administrative systems

• Strong writing, editing, proofreading, and document-formatting skills

• Some experience supporting marketing, communications, social media, newsletters, websites, or events

• Good judgement and the ability to work with confidential information

You don’t need to have experience with every system we use. We’re more interested in someone who is curious, comfortable with technology, and willing to learn.

You’ll Probably Love This Role If You...

You’re organized, dependable, resourceful, and someone who follows things through to completion. You enjoy variety, take pride in producing polished work, and naturally notice when something is missing or doesn't quite add up.

You’re equally comfortable working independently and collaborating with others, and you’re always looking for practical ways to make things simpler, more organized, and more efficient.

Why you’ll love working here:

We're more than just BC’s premier HR consulting firm; we're innovators, troubleshooters, and masters of workplace magic. Partnering with diverse small and medium-sized businesses across not-for-profit, public, and private sectors, we're making a difference in both unionized and non-unionized environments, positively impacting the lives of thousands of employees every day. Simply put, we don't just work in workplaces, we Transform them.

How We Work

This is a work-from-home position, with regular opportunities for our team to connect in person in Victoria, British Columbia.

You’ll work closely with colleagues across Engaged and have exposure to many different parts of our business. It’s a great opportunity for someone who enjoys being at the centre of an organization and contributing in lots of different ways.

Interested? Take a look at the full job description to learn more about the role, responsibilities, and qualifications.