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Operations Manager - ON/West

@ United Services Group

Toutes ses offres Site Web

Toronto, ON · Peterborough, ON · Oshawa, ON · Ajax, ON · Barrie, ON

5+ ans d’expérience
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En bref

United Services Group is hiring an Operations Manager for Ontario and West regions to serve as the key liaison between United and its subcontracted Partners. The role covers Partner recruitment and performance, change-over processes, issue escalation and legal and process compliance, with travel within the territory and rotating flexible shifts. The posting states a competitive benefits plan and a pension plan after one year.

Responsabilités :

  • Manage Partner recruitment and create a resource pool of trained Partners
  • Ensure legal compliance of Partners using United hiring packages
  • Lead the Partner change-over process with internal teams and external vendors
  • Manage the Partner issue escalation process
  • Ensure Partner data integrity in Salesforce

Résumé des exigences :

  • Post-secondary degree in business administration or related field
  • Minimum of 5 years of operational experience
  • Ability to handle high stress and solve problems
  • Willingness to travel frequently within the territory
  • French or Spanish is an asset

Outils et compétences

Salesforce
Source et dates

Site carrière / système de candidatures · dayforce-feed

Date publiée par l’employeur
2026-11-08
Première détection par notre source
2026-11-09
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Expérience5 an(s) et plus
Déplacementsroute : modérés
Milieu de travailBureau, Chez les clients
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesFrench, Spanish
FormationBaccalauréat (préféré)
Domaines d’étudesBusiness administration
Avantages mentionnésRégime de retraite

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

United Services Group

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Achieving Service Excellence

Description complète de l’entreprise

United Services Group is the holding company of two specialty companies, United Services Group is the parent company of United Energy Services, our non-union division, and United Technical Services, our union division. We are a full-service specialty contractor serving general contractors and Utilities in the Nuclear, Fossil, Natural Gas, Solar, and Petrochemical Industries. United Services Group provides our customers with a partner with over 200 years of combined experience in the power generation market. We deliver value to our clients by providing a partner that offers multiple specialty services from a single supplier. We pride ourselves in providing our clients with accurate cost assessments as well as confident scheduling for your projects. These assessments along with our field experience enables us to plan our projects to be completed on time, ahead of schedule, and under budget. Safety is our first and most important company value. We have made a company commitment to safety and our employees work performance is driven by this responsibility. Our daily safety topics are discussed in all pre-job as well as post-job briefs, both on-site and in our home office. Our staff is an integral part of our safety culture and we encourage them to take a hands-on approach while in our home office, on a field assignment and through the development of safety processes for continual company improvement. United Services Group holds both the ASME S-Stamp and National Board R-Stamp Certificates of Authorization. Our quality assurance program meets the requirements of ASME NQA-1 and 10 CFR 50 Appendix B. We set ourselves apart from the competition by building a team of skilled employees and not just assembling a workforce. Our craftsmen are specialized in their skill sets and our supporting staff is cross trained to honor our commitment to providing our customers with superior service.

Abonnés LinkedIn
2 763
Personnes associées sur LinkedIn
55
Bureaux déclarés
  • 2505 Hutchison McDonald Rd, Charlotte, North Carolina 28269, US
  • 6740 SE 110th St, Unit 409, Belleview, Florida 34420, US
  • 4770 E 2nd St, Suite B, Benicia, California 94510, US
  • 3670 Underwood Rd, La Porte, Texas 77571, US
Catégories d’activité
  • Rental
  • Customer Service
  • Staffing Agency
Autres noms enregistrés
  • United Services Group
  • United Services Group, an Inc. 5000 Company
Spécialités
  • Field Welding
  • Field Machining
  • Staff Augmentation
  • Repair Services
  • Specialty
  • Shop Fabrication
  • Pre- and Post-Weld Heat Treating
  • Equipment Rental
  • Staffing
  • Welding
  • Machining
  • Field Services
  • and Weld Testing Facility
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

United Services Group is the holding company of two specialty companies, United Services Group is the parent company of United Energy Services, our non-union division, and United Technical Services, our union division. We are a full-service specialty contractor serving general contractors and Utilities in the Nuclear, Fossil, Natural Gas, Solar, and Petrochemical Industries. United Services Group provides our…

ChampValeur
SecteurOil and Gas
Taille51-200 employees
Siège socialCharlotte, North Carolina
Type d’organisationPrivately Held
Fondée en2013
SpécialitésField WeldingField MachiningStaff AugmentationRepair ServicesSpecialtyShop FabricationPre- and Post-Weld Heat TreatingEquipment RentalStaffingWelding
Offres sur Jobsy84
LinkedInVoir la page
Description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.



The role's focus is to be a key liaison between United and the Partners (Subcontractors) within the specified regions. This role will play an important part in collaborating internally across regions with the Retention, Learning & Development (L & D), Finance and Equipment Services departments and externally with third party vendors to ensure that our Partners needs are being met as per expectations and ultimately meeting and exceeding Customer expectations. The role will also work closely within other team member's to enhance the Partner skillsets, performance, and experience. This role will focus on ensuring Legal and Process Compliance, Partner Recruitment and Performance Management, Partner Change Overs (PCO’s), Issues Escalation and Compliance.


Duties and Responsibilities

  • Execution of United Services Group’s Vision, Mission, Values and Strategic plans.
  • Manage Partner Recruitment process and create a Resource Pool of trained Partners within the regions.
  • Ensure legal compliances of Partners by implementing United Hiring Packages.
  • Provide key support to the Regional teams in managing the performance management process with the Partners.
  • Lead and manage the Partner Change Over (PCO) process within United and with external vendors to ensure seamless transition of Partners.
  • Managing Partner Issues Escalation process.
  • Attending legal “Discoveries” on behalf of United Services Group, if required
  • Calibration Walks with Account Management teams and Partners.
  • Implementing guidelines, processes, and procedures for Partner Relations Department
  • Ensure overall compliance of guidelines, policy & procedures with Partners and their cleaners.
  • Ensure data integrity pertaining to Partners within Salesforce.

Job Requirements and Expectation

  • Available to address customer and Partner needs and concerns in a timely manner.
  • Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
  • Ability to deal with high level of stress and solve problems as they arise.
  • Ability to work flexible shifts on a rotation basis.

Key Competencies

  • Business acumen
  • Task management & Planning skills
  • Communication Skills: Active listening, verbal, and written communication skills
  • Conflict management & negotiation skills.
  • Needs assessment and information gathering.
  • Advanced Technology competency
  • Managing budgeting & costing (Cost Breakdowns)
  • Expertise in floor-care and cleaning procedures is an asset.
  • Process and compliancy driven.
  • Superior time management and problem-solving skills.
  • Ability to work independently.

Education/Experience

  • Post-secondary degree in business administration or related field.
  • Minimum of 5 years’ operational experience.
  • French or Spanish would be an asset


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