Operations Officer - 58899

The Operations Officer III provides operational support and performs complex transaction processing within a fast-paced Wealth Operations environment. This role is primarily responsible for managing high-risk daily money movements, processing securities and investment transfers, and executing critical back-office data entry while maintaining adherence to regulatory and compliance standards.

Position Type: Contract (3 Months, Full-Time)
Location: Toronto, ON (On-site, 5 days/week)
Schedule: Monday – Friday, 8:30 AM – 5:00 PM (Overtime eligible)
Pay Rate $28

Advantages
Supportive Environment: Join a collaborative and supportive operational team environment with comprehensive training (4-week onboarding program).
Career Growth: Opportunities for contract extension, potential permanent conversion, and internal networking within a leading financial institution.
Convenient Location: Centrally located workplace in downtown Toronto.

Responsibilities
Daily Operations & Transaction Processing
Execute high-risk daily money movements, securities, and investment transfer requests accurately and within established Service Level Agreements (SLAs).
Review documentation for completeness and compliance prior to processing high-risk transfers, ensuring zero-error delivery.
Move securities between client accounts, verify stock prices, and manage data processing across multiple financial systems.
Run daily Excel macros and maintain spreadsheets to support operational reporting and transaction tracking.

Customer & Partner Service
Interact professionally with internal teams, financial advisors, and external financial institutions to resolve transaction inquiries and clarify documentation requirements.
Escalate complex, non-standard, or high-risk operational issues to the appropriate partners in a timely manner.
Build positive working relationships across operations functions while upholding confidentiality and privacy guidelines.

Compliance & Process Improvement
Adhere strictly to industry regulations, operating policies, Anti-Money Laundering (AML) standards, and internal risk management frameworks.
Exercise sound judgment when identifying process risks or recommending exceptions within defined authority parameters.
Proactively identify opportunities to enhance service delivery, streamline daily procedures, and improve productivity.

Qualifications
Required Experience & Skills
Education: Undergraduate degree or equivalent college diploma.
Industry Experience: 2–4 years of experience within banking, financial services, or wealth operations.
Technical Skills: Advanced proficiency in Microsoft Excel (including running and navigating macros) and comfortable utilizing multiple line-of-business software platforms simultaneously.
Domain Knowledge: Hands-on experience with money transfers, high-risk operational transactions, stock/mutual fund mechanics, and securities processing documentation.

Key Soft Skills
Strong attention to detail and high degree of accuracy.
Excellent verbal and written communication skills.
Proven ability to thrive in a compliance-heavy, high-volume environment.
Strong critical thinking and problem-solving capabilities.

Nice-to-Have
Prior experience working within a major Canadian financial institution.

Summary
If you are interested in the Operations Officer position please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.