Operations Officer - 58982

We are seeking a detail-oriented, analytical Operations Officer to join a dynamic back-office operations team in downtown Toronto. In this role, you will review, validate, and execute Registered Retirement Income Fund (RRIF) withdrawal requests while ensuring strict alignment with internal policies and Canada Revenue Agency (CRA) guidelines.

This position is tailored for a recent graduate or early-career professional with up to two years of banking or financial operations experience who possesses strong Excel skills, sharp administrative capabilities, and high technical aptitude.

Job Title: Operations Officer II
Location: Toronto, ON (Onsite – 77 Bloor Street West)
Job Type: 4-Month Contract (Full-Time, Monday to Friday, 8:30 AM – 5:00 PM; Overtime eligible)
Compensation: $25.48

Advantages
Growth Potential: Strong potential for contract extension or permanent conversion based on performance and business needs.
Top-Tier Industry Experience: Gain hands-on operational and regulatory compliance exposure within a major Canadian financial institution.
Comprehensive Onboarding: Benefit from a structured 3- to 4-week training period designed to set you up for long-term success.
Collaborative Environment: Work alongside a diverse, supportive, and inclusive 11-person team.
100% Back-Office: Focused, operational production role with minimal meetings (~30 minutes/day) and zero customer-facing telephone inquiries (internal interactions only)

Responsibilities
Review and validate incoming RRIF withdrawal requests, ensuring all client data, account details, and tax withholdings comply with regulatory (CRA) and institutional standards.
Process high-risk fund transfers accurately and within established Service Level Agreements (SLAs).
Identify discrepancies, missing documentation, or non-compliant submissions, collaborating with internal partners to resolve issues efficiently.
Maintain complete confidentiality and integrity when handling sensitive client financial information.
Leverage internal banking platforms and Microsoft Office tools to document processing stages and track transaction pipelines.

Qualifications
Required:
Experience: 1 to 2 years of professional experience in banking, financial services, or back-office operations. (Note: This role is designed for junior/early-career professionals; profiles with more than 2–3 years of experience will not be considered).
Education: Completed post-secondary diploma or university degree in Business, Finance, Economics, or a related discipline.
Technical Skills: Proficiency in Microsoft 365, with solid working capabilities in MS Excel, Word, and Outlook.
Regulatory Acumen: Keen eye for detail with the discipline required to operate in an accuracy-critical, compliance-heavy environment.
Soft Skills: High learning agility, adaptability to workflow changes, and strong problem-solving abilities.

Nice-to-Have:
Advanced Microsoft Excel capabilities, including VLOOKUPs, Pivot Tables, Macros, or running Power Queries.
Prior experience processing registered products (e.g., RRSP, RRIF, TFSA).

Summary
If you are interested in the operations officer position please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.