Publié il y a 6 jours
Patient Administrative Associate - ICP Ambulatory Care Services - Regular Full-Time 2026-19255
@ Sunnybrook Health Sciences Centre
Toronto, Ontario
En bref
Sunnybrook Health Sciences Centre is hiring a full-time Patient Administrative Associate for its Integrated Community Program - Ambulatory Care Services. The role covers clinic clerical work, patient reception and appointment scheduling, with a key requirement of a Medical Office Administration credential and one year of administrative experience, preferably in healthcare.
Responsabilités :
- Book appointments and prepare patient schedules
- Greet and register patients, updating their information
- Triage referrals and monitor email, responding to patients
- Answer phones and direct inquiries to the right staff
- Prepare charts and order clinic supplies
Résumé des exigences :
- Medical Office Administration completion or equivalent
- One year of administrative experience, healthcare preferred
- Working knowledge of PHS/PAS, QuadraMed, Sunnycare, Accuro and MS Office
- Keyboarding at 40 net wpm or 106 net keystrokes per minute
- Strong communication and customer service skills
- Satisfactory attendance and punctuality
Outils et compétences
Source et dates
Type de source non vérifié · talcura
- Date publiée par l’employeur
- 2026-11-06
- Première détection par notre source
- 2026-11-06
- Mise à jour du dossier source
- 2026-11-06
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Administration |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Hôpital ou clinique, Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | Medical Office Administration |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Sunnybrook Health Sciences Centre
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 458 |
Summary of Duties
- Provide and co-ordinate all clerical activities for clinics, such as booking client appointments, chart preparation for multiple services
- Receive email referrals from teams and organize and follow-up
- Monitor email and respond to patients
- Performs telephone and reception duties.
- Respond to incoming phone calls, direct inquiries to appropriate personnel/area
- Greet patients on arrival
- Register patients and update patient information
- Schedule appointments and prepare patient schedule
- Coordinate diagnostic procedures
- Prepare charts
- Order supplies
- Coordinate with Integrated Community Program - Ambulatory Care Services included but not limited to GIRR, LDAP & ACCESS teams clinic as needed
- Other administrative duties as required
- Support clinics scheduling and coverage
Qualifications/Skills
- Completion of Medical Office Administration program or the equivalent combination of education and experience
- One year of Administrative/Business experience required, in a health care setting preferred
- Working knowledge of PHS/PAS, QuadraMed, Sunnycare, Outlook, MS Office , Accuro & Zoom
- Strong attention to detail, excellent verbal and written communication skills
- Outstanding interpersonal and customer service skills
- Proven ability to respond effectively in stressful situations
- Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff
- Effective time management skills and ability to multitask is essential
- Advanced organizational skills and ability to prioritize in a fast-paced environment
- Excellent interpersonal skills and demonstrated ability to work in an inter-professional team
- Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute
- Demonstrated satisfactory attendance and punctuality required
Journal
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