Publié le mois dernier
Patient Services Specialist - Part time
@ FYidoctors
Bedford, Nouvelle-Écosse
En bref
FYidoctors is hiring a part-time Patient Services Specialist for its Bedford - Nine Mile Drive clinic to deliver patient service, check-in and billing support. The role involves greeting patients, pre-testing, appointments, eyewear pick-up and minor repairs. It covers 20-29 hours per week, Monday to Saturday, with travel within a 20 km radius and quarterly bonuses at qualifying clinics.
Responsabilités :
- Greet and check in patients in person, by phone and by email
- Perform pre-testing for comprehensive eye care
- Coordinate appointments, prescriptions, billing and payments
- Manage eyewear pick-ups and minor repairs and adjustments
Résumé des exigences :
- Excellent communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
- Proficiency with computers including MS Office Suite
- Previous retail experience an asset
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-10-07
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-02
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 24.5 |
| Horaire | jour, fins de semaine |
| Déplacements | avion : aucun · route : minimes |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Avantages mentionnés | Prime de rendement, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
FYidoctors
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
Doctor-led, professionally managed, and patient focused, FYidoctors is Canada’s largest eye care provider, headquartered in Calgary, AB. As part of FYihealth group, a leading diversified healthcare organization, we proudly serve over 370 locations in North America, delivering personalized vision solutions tailored to each patient. Our clinic team is made up of highly respected Optometrists, opticians and experts in eye care, bringing a wealth of experience, dedication, and a strong commitment to prioritizing patient care. Our state-of-the-art ophthalmic lens manufacturing facility in Delta, B.C. ensures we deliver the highest standards in quality control and service. Our patients rely on us as trusted vision and eye health experts with strong roots in the communities we serve. It is our mission to enhance lives in communities where we live, work, and play. Connect with us today to discover the future of eye care!
- Abonnés LinkedIn
- 10 130
- Personnes associées sur LinkedIn
- 1 014
- Bureaux déclarés
- 300, 2424 4th Street SW, Calgary, Alberta T2S 2T4, CA
- Autres noms enregistrés
- FYidoctors
- Spécialités
- Eye Care
- Eye Wear
- Health Care
- Vision Care
- Dry Eye
- and Myopia
- Le profil indique une agence de recrutement
- Non
Doctor-led, professionally managed, and patient focused, FYidoctors is Canada’s largest eye care provider, headquartered in Calgary, AB. As part of FYihealth group, a leading diversified healthcare organization, we proudly serve over 370 locations in North America, delivering personalized vision solutions tailored to each patient. Our clinic team is made up of highly respected Optometrists, opticians and experts in…
| Champ | Valeur |
|---|---|
| Secteur | Hospitals and Health Care |
| Taille | 1,001-5,000 employees |
| Siège social | Calgary, Alberta |
| Type d’organisation | Privately Held |
| Spécialités | Eye CareEye WearHealth CareVision CareDry Eyeand Myopia |
| Offres sur Jobsy | 154 |
| Voir la page |
Our FYidoctors Bedford - Nine Mile Drive clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Saturday. The role requires travel within a 20 km radius of the designated location
What You’ll Do
- Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
- Perform pre-testing to support comprehensive eye care
- Coordinate appointments, prepare prescription printouts, and manage billing and payments
- Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
- Deliver exceptional customer service ensuring a positive patient experience
- Support clinic operations by performing additional duties as required
What You Bring
- Previous retail experience is considered an asset
- Ability to multi-task and thrive in a fast-paced environment
- Proficiency with technology and computers, including MS Office Suite
- Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
- A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively
How You'll Benefit
- Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
- Comprehensive benefits package featuring exceptional optical coverage
- Rapid and ongoing growth, providing a consistently challenging and rewarding environment
- A workplace culture that fosters collaboration and teamwork
- Continuous training and development opportunities to support your career growth
Why You Should Join Us
FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.
At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.
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