Payroll & Benefits Specialist

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:

• Innovate with Purpose: Build impactful solutions for customers worldwide.
• Join Excellence: Work in a diverse, collaborative, and innovative team.
• Shape the Future: Lead in redefining revenue optimization.
• Grow Together: Unlock your potential in a supportive environment.

Join us at Varicent—where your talent and ambition meet limitless opportunities for success!

Summary of the Role and Team

As a Payroll & Benefits Specialist, you will be a key member of Varicent’s People Operations team, supporting payroll and benefits administration for more than 600 employees across North America, EMEA, LATAM, and Australia.

Reporting to the Senior Director, People Operations, you will help ensure accurate, compliant, and timely payroll processing while supporting North American benefits programs. You will collaborate with employees, payroll providers, and internal stakeholders to deliver an efficient and positive employee experience across multiple regions.

This role combines payroll operations, benefits administration, compliance, employee support, and process improvement within a global environment.

What You Will Be Doing

• Manage payroll processing activities across multiple countries, ensuring payroll is completed accurately, compliantly, and within established timelines
• Support payroll reconciliations, investigate discrepancies, and resolve payroll-related issues
• Coordinate onboarding, offboarding, and employee lifecycle changes within payroll, benefits, and retirement systems
• Maintain employee payroll records, including compensation updates, deductions, benefit elections, tax information, and organizational changes
• Respond to employee inquiries regarding payroll, benefits, and related processes
• Support year-end payroll activities and compliance requirements across multiple regions
• Assist with payroll reporting, general ledger reconciliations, vacation accruals, and related administrative activities
• Monitor payroll legislation, tax requirements, and regulatory updates that impact payroll and benefits administration

What You Bring

• 3 years of payroll administration experience, including experience processing Canadian and U.S. payroll
• Experience supporting payroll processes in a complex, multi-entity, or multinational environment; global payroll experience is considered an asset
• Payroll certification or equivalent payroll administration experience
• Experience using payroll platforms such as UKG, Workday, CloudPay, or similar systems
• Strong Excel skills, including functions such as VLOOKUPs, Pivot Tables, reconciliation, and reporting activities
• Strong analytical, numerical, and problem-solving skills with a high degree of accuracy and attention to detail
• Excellent written and verbal communication skills in English
• Post-secondary education in Human Resources, Business Administration, Accounting, Finance, or equivalent professional experience

Success Outcomes

First 90 Days

• Complete onboarding and develop a strong understanding of payroll processes, systems, and compliance requirements across supported regions
• Begin processing payroll transactions with guidance while consistently meeting deadlines and quality expectations
• Develop proficiency in UKG, CloudPay, and other payroll-related systems used by the organization
• Respond effectively to employee payroll and benefits inquiries
• Gain an understanding of country-specific payroll practices, tax requirements, and regulatory considerations

Within 6 Months

• Independently manage assigned payroll activities across multiple countries and regions
• Support payroll reconciliations and resolve payroll discrepancies accurately and efficiently
• Successfully administer employee lifecycle changes, including onboarding, offboarding, benefits updates, and payroll transactions
• Demonstrate proficiency with payroll systems, compliance processes, reporting, and audit requirements
• Contribute recommendations that improve payroll accuracy, employee experience, and operational efficiency

Within 12 Months

• Independently manage payroll and benefits administration responsibilities with minimal oversight
• Lead complex payroll adjustments and escalated payroll or benefits inquiries
• Successfully support and execute year-end payroll activities across multiple jurisdictions
• Identify and implement process improvements that increase payroll accuracy, compliance, and efficiency
• Serve as a trusted payroll and benefits resource for employees and People Operations stakeholders

For this role, the estimated annual base salary range is between 66,700.00 - 87,500.00 CAD. In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process.

This posting is for an existing vacancy.

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement — not replace — human decision-making.

Overview of Benefits:

• Health & Wellness — Comprehensive medical, dental, and vision coverage tailored to your local needs
• Time Off — PTO and public holidays to rest, recharge, and do what matters most
• Volunteer Days — Dedicated time to give back and support the communities that matter to you
• Ignite Days — Dedicated learning days to support continuous growth, skill development, and professional learning
• Financial — Compensation that reflects your market and your value
• Retirement — Retirement plans designed to help you build long-term financial security
• Tuition Assistance — Invest in your growth with support for continuing education and professional development
• Flexibility — Work where you thrive, with remote and hybrid options available across most regions

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email [email protected]

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