Payroll Specialist

About Us:

Propel (TSX: PRL) is a fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we have been so successful and why our employees choose Propel to build their careers. It is also why we are one of North America’s fastest growing companies and a Best Place to Work.

Join us as we change the way employees, customers and shareholders succeed together.

About You:

You are self-driven and passionate about the quality of your work, with a desire to grow your career. You take ownership, seek out learning opportunities, and bring a data-centric mindset to solving problems. You enjoy turning complex information into clear insights and exploring how technology, including AI, can make work more effective. Your curiosity drives you to ask thoughtful questions, proactively research unfamiliar topics, and assess reliable sources to develop practical, well-informed solutions.

The Payroll Specialist will collaborate in a team to ensure the accurate and timely processing of payroll, with a primary focus on Canada and USA, with exposure to UK. You will use UKG Pro and Workforce Management (formerly Dimensions) to manage employee data, support payroll processes, and time off management. The primary focus of this role is end‑to‑end payroll processing and reporting, with supporting responsibilities for payroll system administration, configuration, and total rewards. You will partner closely with People & Culture and Finance to ensure compliance, strong controls, and great employee experience.

Responsibilities

• Use UKG Pro to manage employee lifecycle events (new hires, internal changes, leaves, and terminations, etc.), ensuring payroll is set up in compliance with payroll legislation across all jurisdictions
• Assist with full-cycle, bi-weekly payroll processing for 600+ Canadian employees and 30+ US employees mainly in Puerto Rico and Texas, including salaried and hourly employees, and Members of Board
• Prepare and reconcile payroll reports (pay registers, deductions reports, journal entries, bank files) for Finance, ensuring accurate GL postings and variance explanations
• Help design and enhance reports and data analysis that translate payroll, benefits, and compensation data into actionable insights for People & Culture and Finance
• Leverage UKG Pro data to validate that all new employees are onboarded correctly into payroll and benefits
• Respond to employee and manager inquiries related to pay, deductions, and policies, providing clear and timely support while protecting confidentiality
• Support the reconciliation of Group Benefits, FlexPlan, Stock Option benefits, and GRSP contributions and prepare monthly/quarterly reports as required
• Contribute to benefits design and total compensation projects through data gathering, analysis, and project support, building broader experience beyond day-to-day payroll operations
• Maintain employee records in UKG Pro, including compensation, tax, benefits, and direct deposit details; validate all mandatory fields and pay group assignments are correct
• Review time and attendance data in UKG for completeness and accuracy, following up with managers and/or the internal Workforce Management team to correct discrepancies in time for payroll processing
• Support year-end activities such as year end reconciliations, adjustments, T4 & W-2 processing and statutory filings
• Support payroll audits by maintaining organized documentation and responding to information requests from internal and external partners and government bodies
• Maintaining and updating employee and system data
• Participate in testing and implementation of system changes or enhancements in UKG Pro & WFM that are related to payroll, time & attendance, and benefits
• Contribute to continuous improvement by identifying opportunities to streamline payroll processes and strengthen internal controls
• Explore and help evaluate opportunities to use AI and automation to improve reporting, streamline tasks, and increase team effectiveness, while maintaining data accuracy, confidentiality, and appropriate review
• Review error reports and make appropriate corrections where needed to ensure integrations are running as expected
• Support configuration, maintenance, and optimization of UKG Pro and UKG Workforce Management modules

Requirements

Must Have

• 5+ years of experience in full-cycle payroll administration, ideally in a high-growth or multi-entity environment
• Hands-on experience with UKG Pro/WFM (or Kronos) as a core HRIS/payroll/ATS system, including maintaining employee data, running payroll processes, and workflow configuration
• Strong knowledge of Canadian payroll legislation and best practices; Payroll Compliance Practitioner (PCP) or equivalent designation (completed or in progress) is an asset
• Familiarity with statutory payroll documentation and hands-on experience reviewing and processing forms such as Records of Employment (ROEs), TD1s, and W-4s, as well as preparing and submitting other required government payroll filings
• Comfort working with large data sets and advanced Excel skills (v-lookups, pivot tables, reconciliations)
• High attention to detail, strong analytical skills, and demonstrated ability to meet tight deadlines
• Excellent communication skills and a service-oriented mindset when partnering with employees, People & Culture, and Finance

Nice to Have

• Experience supporting or processing USA payroll (multi-state) and familiarity with related tax and reporting requirements
• Exposure to UK payroll and an understanding of key concepts such as HMRC, NIC, and UK pay cycles
• Experience with benefits administration (health & dental, HSA/WSA, GRSP/DPSP) and vendor portals
• Experience supporting payroll implementations, system enhancements, or integrations in UKG Pro or similar platforms
• Experience applying AI tools to improve work quality, streamline processes, and support research and data analysis, with sound judgment in validating outputs and protecting confidential information

Benefits to Joining Propel

• Growth and opportunity – we pride ourselves on promoting from within
• Incredible company culture
• Competitive salary and health benefits
• Comprehensive vacation package
• Group health and dental benefits
• Group RRSP program
• Support for new parents
• Diverse and inclusive workplace

Salary Range

$70,000 – $90,000

Final compensation is determined by market conditions, location, and the candidate’s experience, skills, and education. This role may also be eligible for performance-based incentive programs and total compensation may include variable incentives, such as bonuses and commissions.

This posting is for an existing vacancy within our organization.

Our Culture

Propel brings together the brightest talent to build opportunities. We are entrepreneurs who measure success through results and growth from within; talent and hard work never go unnoticed. Our team fosters curiosity and growth, making Propel one of North America’s fastest-growing companies and a Best Place to Work.

Commitment to Diversity & Inclusion

Propel welcomes and encourages applications from all groups, including Indigenous peoples, women, visible minorities, persons with disabilities, people from gender and sexually diverse communities, and those with intersectional identities. Should you require accommodation throughout any stage of the recruitment and selection process, please specify your requirements when submitting your application and we will work with you to meet your needs.

AI Disclosure

We use AI to assist in reviewing applications and assessing candidates. These tools support our recruitment team, however, all hiring decisions are made by our trained hiring managers and recruitment professionals, not AI.