Peer Support Worker

Employment Status

Part Time - Temporary until incumbent return

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We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

ICM Surrey

Days and Hours of work

Thursday through Sunday
Shift times will be 0800 – 1600 Hours
Shifts are 7.5 hours in length
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews

Salary

$29.62 - 31.40 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Peer Support Worker – Intensive Case Management Team, reports to the Health Programs Manager, or designate. The position works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Peer Support Worker provides services for individuals with substance use, concurrent disorders and/or mental health issues and complex challenges related to health, homelessness and poverty. The Peer Support Worker has lived experience, similar to ICMT clients being served, and acts as a resource to the team, and assists individuals as identified in the care plan. The Peer Support Worker may interact with the public, other service agencies and professionals involved in the support of the individual.

Job Duties

• Provides support for those individuals registered to the ICMT, as identified in their individual care plan.
• Provides a peer perspective of lived experience to the participants of ICMT and community groups.
• Attends community drop-ins, as a way of developing relationships with potential and current participants of ICMT.
• Provides support in psychosocial rehabilitation, harm reduction and other related services
• Welcomes new participants to Lookout, informing of services and making connections by providing peer support.
• Participates as a team member with other staff to ensure a safe and caring environment by performing duties such as responding to emergencies and supporting others through methods such as sharing knowledge and information.
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence

• Lived experience similar to ICMT individuals being served and a willingness to identify as a peer.
• Two (2) years of recent, related experience working with an emphasis on mental health, addictions, homelessness and/or social services, or an equivalent combination of education, training and experience.
• Training in Peer Support or Human Services Field, such as a certificate in Substance Use would be consider an asset.
• Demonstrated knowledge of psychosocial rehabilitation, with an awareness of current mental health issues and the Surrey area.
• Knowledge of harm reduction principles and activities
• Must work well under stress, which may result from exposure to difficult behaviors
• Ability to have a kind manner with people, be a good communicator and work well as a team member.
• Good listening ability, non-judgmental, patient, and non-controlling.
• Must be creative, quick thinking, with good problem solving abilities.
• Current OFA 1 First Aid required
• Vulnerable Sector Criminal Record Clearance

Respirator Fit Test Requirement

• This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Closing Date

Applications will be accepted until November 17, 2026 at 5:00 pm

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.
c. BCGEU