Personal Support Worker (PSW) - Casual - Extendicare Scarborough

Job Description

Location: Extendicare Scarborough - Lawrence Avenue East

Position: Casual (Day/Evening/Night)

Mission:
The Personal Support Worker provides personal care and performs selected tasks, which are
within their knowledge and skill, under the direction of their supervisor while adhering to
regulatory and Extendicare's standards, policies and procedures.

Key Responsibilities:
• To adhere to the plan of care as determined by the supervisor;
• To facilitate residents' move in and transfers where applicable;
• To observe and report on residents/clients care/service utilizing appropriate Extendicare
forms or tools;
• To assist the resident/client with personal care and hygiene and activities of daily living;
• To observe and report on changes in residents/clients condition to supervisor;
• To escalate medical emergencies to supervisor or emergency medical services as
appropriate;
• To plan and prepare nutritious meals as required;
• To assist with ambulation, mobilization, transferring and adaptive aids;
• To demonstrate understanding of resident/client needs and maximize abilities;
• To provide cognitive, social, emotional, and psychological support to the
resident/client/family;
• To maintain resident/client information confidentiality;
• To respond to resident/client/family concerns and ensure appropriate action taken within
decision making authority and or concern communicated to supervisor;
• To assist in maintaining a safe and cleanly environment, including residents/clients
equipment, belongings, and nursing equipment;
• To observe & report to the Client Service Supervisor any concerns regarding client's
safety, including physical environment, implement interventions as directed by his/her
supervisor & advocate on client's behalf to ensure client's safety is maintained;
• To engage with other agencies involved in resident/client care as directed;
• To attend in services to develop knowledge and skills;
• To work in a position of trust with vulnerable adults (residents);
• To uphold and promote the organization's values and philosophy relating particularly to
ethics, morality, and integrity as set out in Extendicare's Code of Conduct;
• To complete other duties as assigned.

Qualifications:
• Graduate of Personal Support Worker program (or provincial equivalent certificate
program with minimum 600 hours in Ontario & Alberta of theory & practicum)
• Experience working with seniors in the community health services setting
• Must possess strong written and oral communication skills
• Demonstrated organizational and time management skills
• Strong interpersonal and customer focus skills
• Must have demonstrated sound skills and knowledge of providing personal care duties
• Current Basic Cardiac Life Support and First Aid certification required
• Ability to perform tasks that are necessary for the position, e.g. lifting/transferring
clients
• Must provide a complete and current (within six months) Vulnerable Sector Check
(including a Criminal Background Check) or be willing to obtain one.

What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that allows us to
reach our potential. We value each employee, encourage equal opportunity for growth and
recognize achievement. As a valued member of our team, you can expect:
• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the
lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating
under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands.
We are committed to delivering quality care to meet the needs of a growing seniors’
population, inspired by our mission to provide people with the care they need, wherever
they call home. We operate a network of long-term care homes (both owned and under
management contracts), deliver over 11 million hours of home health care services
annually, and provide group purchasing services to third parties representing approximately
150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly
trained and dedicated team members who are passionate about providing high-quality care
and services to help people live better.

Time Type:

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.