Platform & Integration Software Engineer

Procom is searching for a Platform & Integration Software Engineer to join their corporate team!
This can be a remote or hybrid position (Toronto, Ontario).
This intermediate-level, hands-on role will build the APIs, data contracts, and enterprise integrations that connect a new document-extraction and validation pipeline to production systems. The engineer will independently deliver well-defined integrations; design the services that move documents from intake through processing, review, and export; and make sure downstream systems can rely on stable, well-documented interfaces. The engineer will work closely with the Document Intelligence & AI Engineer on architecture, cross-system decisions, and translating discovery findings into secure, testable, maintainable software.
Responsibilities:

Design and implement APIs and service interfaces for document-package submission, processing status, results, validation, review actions, and export.
Define stable data contracts covering documents, extracted fields, source evidence, confidence indicators, validation results, and corrections.
Build integration adapters that reduce dependency on any one processing provider's internal data structures.
Select and implement the right processing and recovery patterns – queues, retries, sync vs. async – based on actual volume, latency, and availability needs.
Persist original machine output separately from corrected values, reviewer decisions, reason codes, and audit events.
Integrate with applicable enterprise systems, including application platforms (e.g., Salesforce), document repositories, storage, and identity services.
Apply practical security, privacy, least-privilege, and encryption practices appropriate for sensitive financial documents and PII.
Contribute to automated testing, deployment, configuration management, logging, and monitoring.

Mandatory Skills:

Demonstrated experience building production APIs, services, or data-processing integrations, using modern languages such as Python, Java, or C#/.NET – strong Python capability preferred.
Experience designing data contracts, authentication schemes, and error handling for enterprise integrations.
Working knowledge of reliability patterns (queues, retries, sync vs. async tradeoffs) and sound judgment on when each is warranted.
Experience implementing security and least-privilege practices for sensitive data.
Strong collaboration skills – comfortable partnering with a document-intelligence/AI specialist and a range of business, security, and infrastructure stakeholders.

Nice-to-Have Skills:

Experience with document processing, OCR, or content-services platforms.
Familiarity with IBM watsonx or Unstructured.io.
Salesforce integration experience.
Experience in regulated, PII-intensive environments such as finance, insurance, or healthcare.

Why Work at Procom:

Belonging & Impact: An inclusive, collaborative culture where your ideas are valued, and make a real impact.
Balanced Work Model: A modern hybrid work model that supports productivity and personal flexibility.
Work From Where You Thrive: Whether visiting family or exploring a new place, our remote-work program lets you temporarily work from another approved location for up to two weeks each year keeping you connected wherever life takes you.
Competitive Compensation: Compensation designed to remain competitive within our industry.
Time to Recharge: Generous vacation and sick-day policies.
Health & Well-Being: Comprehensive health benefits, mental health resources, and preferred pricing on various perks through third party providers.
Set up for Success: Access to the tools and tech you need to succeed plus an IT equipment stipend.
Community & Purpose: Opportunities to get involved in innovation challenges, charity initiatives, team & corporate events and company celebrations.

This is an active position. The salary range for this position is $110,000–$140,000/yr CAD.