Practice Director, Product Experience Management (PXM)

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration

The role

Please note, we are only accepting applicants from Montreal for this role. Fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.

We are looking for a Practice Director, PXM to own the technical vision, delivery excellence, and business growth of our Product Experience Management practice. You will lead a multi-disciplinary team of architects, developers, and business consultants, helping ambitious brands design, build, and scale product data platforms. The role focuses on the Americas, with regular collaboration with teams in Europe.You bring 10+ years of experience, a growth mindset and a drive to make a lasting impact.

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)

Role responsibilities

• Define architecture patterns and best practices for Akeneo and inRiver, from data modeling to
  integration with ERP, commerce, DAM, and syndication.
• Lead the practice’s approach to AI-driven enrichment, data quality, and automation.
• Oversee delivery of implementations and migrations, and act as the technical escalation point.
• Support sales on every front: pursuits, estimation, proposals, and upsell, and work with our
  partner manager on vendor relationships.
• Mentor and grow the team, and build playbooks, accelerators, and reusable assets.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications:

• 10+ years of technology leadership in consulting, systems integration, or agency environments,
  including 4+ years in PIM/PXM.
• Hands-on expertise in Akeneo and inRiver.
• A track record in sales pursuits, proposals, and client-facing solutioning.
• Experience leading distributed, multi-disciplinary teams.
• Excellent communication across executive, technical, and business audiences.
• Professional fluency in English.

Nice to have qualifications

• Akeneo or inRiver certification.
• Experience with Salsify, Syndigo, Stibo, or Pimcore, and adjacent areas such as MDM, DAM, and
  syndication.
• Applied AI experience on product data, and cloud or architecture credentials.
• Bilingual French and English

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The benefits

This is a Full-Time position based in Montreal, Quebec, Canada.

Valtech offers a comprehensive benefits package effective after three months of continuous service:

• A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
• Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
• A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
• A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.
• Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
• Personal Technology Reimbursement – $30/month for every employee-offered on day 1.
• We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.