Publié il y a 12 jours
Premium ETYS Supervisor, Mezzanine, Rogers Place
@ Levy
Edmonton, Alberta
En bref
Levy is hiring a part-time Mezzanine ETYS Supervisor at Rogers Place in Edmonton to oversee a location and supervise associates in Front of House service. The role involves assigning work, controlling labour, ensuring POS operations and compliance with AGLC and health and safety rules. The posting requires flexible availability including evenings, weekends and holidays, and a valid ProServe certificate.
Responsabilités :
- Oversee assigned Mezzanine location and supervise associates
- Assign tasks and ensure completion to standard
- Anticipate guest needs and build guest relationships
- Manage Front of House labour controls
- Operate POS systems and report malfunctions
Résumé des exigences :
- High school diploma or GED
- 2 years food and beverage supervisory experience
- Valid ProServe Certificate
- Flexible availability including evenings, weekends and holidays
- Strong organization and multitasking skills
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-10-30
- Première détection par notre source
- 2026-10-30
- Mise à jour du dossier source
- 2026-10-30
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Hôtellerie et tourisme |
| Expérience | 2 an(s) et plus |
| Expérience en gestion | 2 an(s) et plus |
| Gestion d’équipe | Oui |
| Horaire | soir, jours fériés, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur faible |
| Langues | English |
| Permis et certifications | ProServe Certificate |
| Formation | Secondaire (DES) (exigé) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Levy
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 76 |
The Mezzanine ETYS Supervisor is responsible for overseeing their assigned location and supervising associates. The Mezzanine ETYS Supervisor supports the Mezzanine Manager who is responsible for their area by effectively communicating all concerns and necessary information to them.
Duties and Responsibilities
- Willing to bring new and unique concepts to an exciting and innovative growing brand in Sports and Entertainment.
- Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Speak to guests and co-workers using clear, appropriate and professional language.
- Assign and ensure work tasks are completed on time and that they meet appropriate guilty standards, making recommendations for improvements.
- Assistant management with Front of House labour controls and ensuring time is utilized effectively.
- Actively demonstrate teamwork, safe work practices, open communication, accuracy in transaction, respect, sincerity, helpfulness and courtesy.
- Ensure strict compliance with Compass Quality Assurance, AGLC regulations and Health & Safety protocols.
- Strong organization skills with ability to work in high pressure situations and handle multiple tasks simultaneously.
- Assist staff to ensure proper coverage and prompt guest service.
- Operate all departments POS systems and report malfunctions.
- Stays readily available/approachable for all team members.
- Demonstrates knowledge of the brand specific service culture.
- Build relationships with guests.
- Adhere to uniform standard and job specific standard operation procedures.
Qualifications, Skills and Abilities
- High school diploma or GED; 2 years’ experience in food and beverage supervisory role or related professional area.
- Flexible availability; evening, weekends and holidays required.
- Must have a valid ProServe Certificate.
- Passion to develop Leadership Skills for job advancements.
- Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, and courtesy.
Journal
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