Procurement Coordinator

Creators of unique Canadian Spa Villages, at Groupe Nordik we bring exceptional wellness experiences to life in all our destinations.

Nordik Spa Village Chelsea, Thermea Spa Village Winnipeg and Thermea Spa Village Whitby

Supported by a team of more than 800 passionate employees, we combine innovation, expertise and team spirit to push the boundaries of wellness. Every team at Groupe Nordik has an important role to play in turning our ambitious creations into reality. Each of us is a passionate individual, united by a shared mission: to make a difference.

What you'll do:

The Procurement Coordinator's mission is to maintain and ensure the quality of Groupe Nordik's corporate standards for products, services and procurement, as well as the integrity of corporate data. Reporting to the Vice-President, Operations and Sales, the coordinator acts as a resource person for the operating units of our spas and supports Product Managers and Spa Liaison Managers in their day-to-day operations and projects.

Full-time position (40 hours per week, Monday to Friday), based at Groupe Nordik, in a hybrid work model. The position involves occasional travel to our spas.

Responsibilities:

Coordination of corporate standards

• Develop, update and maintain corporate standards for products, services and procurement;
• Ensure the integrity, accuracy and quality of corporate data;
• Contribute to the development and continuous improvement of operational tools, procedures and standards;
• Coordinate the communication of information, updates and new procedures to the teams concerned.

Operations support

• Act as a resource person for the operating units of the various spas;
• Carry out the necessary follow-ups to ensure corporate standards are applied;
• Respond promptly to requests from the spas and provide excellent support service;
• Prioritize requests according to urgency and ensure rigorous follow-up until they are resolved.

Support to corporate managers

• Support Product Managers and Spa Liaison Managers in their day-to-day operations;
• Take part in research for new products, suppliers or business solutions;
• Contribute to quality audits and the follow-up of improvement plans;
• Prepare various reports, dashboards and administrative follow-ups;
• Take part in various multidisciplinary corporate projects.

To succeed in this role, you will:

• Hold a college diploma or university degree in a relevant field (administration, management, hospitality, procurement or any other training deemed equivalent);
• Have relevant experience in administrative coordination, operations, procurement, hospitality or a multi-site environment;
• Be fluent in French and English, both spoken and written (bilingualism essential);
• Have a very good command of the Microsoft Office suite (Excel, Word, PowerPoint, Outlook);
• Have excellent analytical and problem-solving skills;
• Have experience with ERP systems, data management platforms or procurement software, an asset.

Your profile stands out thanks to your:

• Excellent organizational and planning skills;
• Strong autonomy and sense of initiative;
• Focus on solutions rather than problems;
• Exceptional internal customer service;
• Collaborative spirit;
• Professional and diplomatic communication;
• Ability to manage priorities and work effectively under pressure in a dynamic environment;
• Keen attention to detail;
• Proactive approach and consistent follow-up on your files;
• Eagerness to learn and continuously improve processes;
• High level of discretion and professionalism.

Salary & Benefits:

• Competitive salary based on the Groupe Nordik salary scale;
• Access to a comprehensive benefits plan, including telemedicine;
• Free spa access for you and a guest of your choice;
• Discounts on food, massage therapy and esthetic services at our spas;
• Free access to an on-site fitness room;
• Warm work environment with free parking and non-alcoholic beverages;
• Personalized training and development program.