Product Delivery Enablement, Lead

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who you will work with

The Product Delivery Enablement Lead enables effective delivery across a complex portfolio of product and technology initiatives by bringing the planning, reporting and governance practices needed to translate strategic objectives and product priorities into coordinated, visible and executable work.

Working with Product, Technology, Delivery, Finance and Program leaders, and operating at the system level across squads, workstreams and enterprise partners, this role maintains an integrated view of roadmaps, delivery commitments, dependencies, financial performance and emerging risks. It identifies variances and misalignments early, clarifies root causes and mitigation options, and brings material decisions to the appropriate governance forums with the evidence needed to resolve them. Key results include stronger cross-functional alignment, improved visibility of progress, cost and risk, clearer dependencies and ownership, and more reliable delivery against commitments.

You will be responsible for…

• Maintaining an integrated view of product, technology and delivery roadmaps and release plans across squads, platforms, workstreams and enterprise partners, including key commitments, dependencies and risks.
• Working with Product Managers, Product Owners, Technology leaders, Scrum Masters and project practitioners to maintain traceability from roadmap commitments through quarterly scope, milestones, epics, release plans and sprint-level delivery plans in Jira.
• Supporting technology operations budgeting, forecasting, financial reporting and variance management across the portfolio.
• Identifying deviations from approved roadmaps, release plans, budgets and delivery commitments, including sequencing, prioritization, capacity and dependency mismatches and unclear ownership, and helping accountable owners assess, document, mitigate and escalate them.
• Providing objective analysis of delivery health, including where reported status and the underlying financial, roadmap or execution data diverge, and where recurring variances point to systemic planning, prioritization or execution concerns.
• Partnering with Product, Technology and Finance stakeholders to provide data-driven recommendations on prioritization, trade-offs and cost optimization opportunities.
• Helping leaders bring decisions related to funding, scope, reprioritization, sequencing, delivery approach or roadmap commitments through the right governance forums with the options, trade-offs and evidence required for effective decision-making.
• Recording decisions, changes, risks, issues, dependencies and actions with clear owners, due dates and status.
• Following agreed actions, mitigations and decisions through to closure by keeping owners, dates and status visible, and raising items to the accountable leader where progress stalls or ownership is unclear.
• Developing integrated portfolio reporting across financial performance, roadmap health, milestones, dependencies, decisions and delivery risks, presented to governance forums in a timely, decision-oriented form.
• Coaching Product Managers, Scrum Masters and delivery practitioners on planning, controls, reporting and governance practices, and building shared templates, working sessions or communities that raise delivery capability across the portfolio.
• Establishing and continuously improving practical controls, templates, reporting cadences and quality standards, and streamlining or automating them to reduce duplication across financial, roadmap, governance and work-management tools.

Who are you?

• Bachelor’s degree in business administration, finance, engineering, computer science or a related discipline.
• 10+ years of experience in project management, program controls, portfolio governance, delivery assurance or a comparable role within a complex product and technology environment, including 2–3 years at portfolio level.
• Strong knowledge of project management disciplines across both Agile and traditional delivery methodologies, including integrated planning, change control, risk and issue management, dependency management and governance.
• Experience supporting budgeting, forecasting, actuals and financial variance analysis across multiple initiatives or delivery teams.
• Strong analytical skills and judgment, with the ability to identify inconsistencies, delivery gaps and unclear accountability, challenge assumptions and distinguish symptoms from underlying delivery issues.
• Proven ability to work across Product, Technology, Finance, Program and delivery functions in a matrixed organization, with the facilitation and influencing skills to build alignment and secure commitments and follow-through from accountable stakeholders without relying on formal authority.
• Excellent written and verbal communication skills, with experience preparing concise, decision-oriented materials for senior leaders and governance forums.
• Proficiency with Jira and Confluence (or equivalent) as delivery-management and decision-support platforms, and with financial analysis and reporting tools.
• PMP, PgMP, Agile or related project, program or delivery certification considered an asset.
• Track record of improving or automating portfolio reporting, financial controls or governance processes considered an asset.

What We’re Offering:

The hiring range for this position is $107,000 to $143,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact
  

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.