Postuler

Publié il y a 6 jours

Product Support Coordinator

@ Toromont Cat

Thunder Bay, Ontario

Temps plein
Postuler
SIGNAUX

En bref

Toromont Cat is hiring a full-time Product Support Coordinator in Thunder Bay with a salary of $44,860 to $56,075 plus possible bonuses. The role manages service work orders from opening to execution, including invoicing, purchase orders and admin support for the Service Department. The posting notes flexible schedules and multiple locations across Eastern Canada.

Responsabilités :

  • Manage service work orders from opening to execution
  • Monitor WIP and verify invoicing with supervisors and dispatch
  • Prepare and process purchase orders
  • Answer calls and assist internal and external customers
  • Support the Branch Manager and schedule maintenance and repairs

Résumé des exigences :

  • Diploma of Vocational Studies or College Diploma in administration
  • Exceptional communication and interpersonal skills
  • Proficient in Microsoft Word
  • Ability to prioritize multiple tasks under deadlines
  • Safety-conscious, self-motivated team player

Outils et compétences

Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-11-04
Première détection par notre source
2026-11-04
Mise à jour du dossier source
2026-11-04

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineAdministration
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationCollégial (DEC) (exigé)
Domaines d’étudesAdministration
Avantages mentionnésHoraire flexible

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Toromont Cat

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Bâtissons l'avenir ensemble! - Let's Build Tomorrow Together!

Description complète de l’entreprise

Toromont Cat est le concessionnaire Caterpillar autorisé au Manitoba, en Ontario, au Québec, au Nouveau-Brunswick, en Nouvelle-Écosse, à l’Île-du-Prince-Édouard, à Terre-Neuve et Labrador et au Nunavut. Nous nous spécialisons dans l’approvisionnement et l’entretien d’équipement neuf et usagé appuyés par un service après-vente exceptionnel. Créée en 1993, Toromont Cat est une division de Toromont Industries (TSX : TIH), une société à croissance diversifiée cotée en bourse qui a été incorporée en 1963. Notre priorité est d’offrir à nos clients des solutions qui contribuent au succès de leur entreprise. Avec plus de 300 modèles de machines et d’accessoires spécialisés dans la gamme de produits Cat, une multitude d’équipements connexes et de partenaires technologiques, un service varié et des options de location, nous pouvons répondre à vos besoins, quelque soit la tâche à accomplir. Toromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve. Established in 1993, Toromont Cat is a division of Toromont Industries (TSX: TIH), a publically traded, diversified growth company incorporated in 1963. We are focused on offering our customers solutions aimed at making their business more successful. With over 300 machine models and specialized attachments in our Cat equipment product line, a host of allied equipment and technology partners, and varied service and rental options, regardless of your needs or the job at hand, we strive to be your first choice. For more information please visit www.toromontcat.com

Abonnés LinkedIn
58 239
Personnes associées sur LinkedIn
4 032
Bureaux déclarés
  • 3131 Hwy 7 West, Concord, Ontario L4K 1B7, CA
  • 5001 Trans-Canada Hwy, Pointe-Claire, Qc H9R 1B8, CA
  • 175 Akerley Blvd, Dartmouth, Nova Scotia B3B 3Z6, CA
  • 140 Inksbrook Dr, Winnipeg, Manitoba R2R 2W3, CA
  • 165 Urquhart Crescent, Fredericton, New Brunswick E3B 8K4, CA
  • 82 Kenmount Rd, St John’s, Newfoundland and Labrador A1B 3R1, CA
  • 27-71 Nuvua St, Rankin Inlet, Nunavut X0C, CA
  • 130 Sherwood Rd, Charlottetown, Prince Edward Island C1E 0E4, CA
Catégories d’activité
  • Construction
  • Machinery Manufacturing
  • Building Material
  • Mining
Autres noms enregistrés
  • Toromont Cat
Spécialités
  • Construction
  • Mining
  • Power Systems
  • Paving
  • Truck
  • Agriculture
  • Lift
  • Crushing & Screening
  • Machine Control
  • Governmental
  • exploitation minière
  • Production d'énergie
  • asphaltage
  • chariot élévateur
  • concassage
  • grands travaux
  • technologie d'assistance
  • and camion
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toromont Cat est le concessionnaire Caterpillar autorisé au Manitoba, en Ontario, au Québec, au Nouveau-Brunswick, en Nouvelle-Écosse, à l’Île-du-Prince-Édouard, à Terre-Neuve et Labrador et au Nunavut. Nous nous spécialisons dans l’approvisionnement et l’entretien d’équipement neuf et usagé appuyés par un service après-vente exceptionnel. Créée en 1993, Toromont Cat est une division de Toromont Industries (TSX…

ChampValeur
SecteurMachinery Manufacturing
Taille1,001-5,000 employees
Siège socialConcord, Ontario
Type d’organisationPublic Company
Fondée en1993
SpécialitésConstructionMiningPower SystemsPavingTruckAgricultureLiftCrushing & ScreeningMachine ControlGovernmental
Offres sur Jobsy261
LinkedInVoir la page
Description

Toromont Cat is looking for a Product Support Coordinator to join our team in Thunder Bay! The Product Support Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department.

Pay Type

Full Time, Permanent

Compensation

$44,860.00 to $56,075.00

The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Product Support Coordinator, YOU will experience:

  • Working within one of the safest organizations in the industry where your safety and well-being are our most important priority;
  • Working for the best in class equipment dealer and with the premium Caterpillar brand
  • Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
  • Competitive total rewards including: wages, benefits, and premiums (as eligible)
  • An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

  • Demonstrate safe, healthy and environmentally responsible work behaviors in support of Toromont's policies, programs and initiatives related to health and safety.
  • Monitor WIP with Supervisors and Dispatch to support company objectives within the invoicing process.
  • Verify and process service work orders with accuracy and complete invoice.
  • Maintain up to date billing requirements as noted in DBS/Exceptions lists.
  • Obtain customer purchase order numbers to support WIP processing.
  • Administratively support the Branch Manager/Supervisors.
  • Work closely with all departments. Help create synergy between all departments.
  • Prepare and processes purchase orders.
  • Collaborate in the organization and implementation of different projects.
  • Answers phone calls and provide assistance for both internal and external customers.
  • Assist other Service Departments with scheduling of maintenance and repairs as required.

Must-haves for this role:

  • Safety conscious with exceptional communication and interpersonal skills to collaborate with cross functional teams at all levels.
  • Diploma of Vocational Studies or College Diploma in administration.
  • Ability to communicate with customers efficiently.
  • Ability to effectively adapt and prioritize multiple tasks in a fast-paced, deadline driven environment.
  • Self-motivated and flexible team player with efficient time-management qualities.
  • Ability to work and grow in a team environment as well as be independent with integrity and proactive problem solving skills.
  • Proficient with Microsoft word.

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

Emplois semblables

  • Product Support Coordinator

    Vaughan, ON
    Temps plein

    Toromont Material Handling

    Candidates need a diploma of vocational studies or a college diploma in administration, strong customer communication skills, and proficiency in Microsoft Word. They also need a safety-conscious, self-motivated approach with the ability to juggle multiple deadline-driven tasks.

    Microsoft Word

  • Product Support Coordinator, Snowmobile

    Sherbrooke, QC
    Temps plein

    BRP

    5+ ansCandidates need at least 5 years of relevant technical experience, ideally in product support, technical service, quality or aftersales coordination. They need strong analytical skills, clear written and verbal communication, and the ability to manage several priorities and influence across teams.

    Problem solving, Documentation, Reporting, Decision making, Customer experience, Process improvement

  • Intermediate Mechanical Engineer

    Thunder Bay, ON

    Tetra Tech

    5+ ansCandidates need a mechanical engineering bachelor's degree and 5-8 years of relevant experience, preferably in mining. They must be a PEO-registered professional engineer with CAD, analysis software and MS Office skills, and must be willing to travel.

    AutoCAD, Plant 3D, Revit, Navisworks, SolidWorks, Autodesk Inventor

    Senior Mechanical Engineer

    Thunder Bay, ON

    Tetra Tech

    15+ ansCandidates need a mechanical engineering bachelor's degree, 15+ years of relevant experience (mining preferred), and PEO professional engineer registration. Proficiency in CAD, engineering analysis and Microsoft Office tools is required.

    AutoCAD, Plant 3D, Revit, Navisworks, CADWorx, SolidWorks

  • NSERC Tier 2 Canada Research Chair (CRC) Nature Inspired Biomimetics and Engineering

    Thunder Bay, ON
    Temps plein, Contrat

    Lakehead University

    Candidates need a PhD in Engineering or a related area, eligibility for Tier 2 CRC status, and a strong record in nature inspired materials or systems. They also need teaching evidence, mentoring and service experience, and eligibility for professional engineering licensure in Ontario (PEO) within three years of appointment.

    Assistant Professor, Department of Geology

    Thunder Bay, ON
    Temps plein

    Lakehead University

    Candidates need a PhD in Geology or a closely related discipline, a record of research and teaching excellence, and the willingness to teach outside their specialty. Experience with experiential learning and field-based research is an asset.

    ICP-MS, ICP-OES, FESEM-EDX, XRD, TEM, XPS

    Assistant Professor, Faculty of Natural Resources Management

    Thunder Bay, ON
    Temps plein

    Lakehead University

    Lakehead University needs a PhD in Natural Resources Management, Environmental Studies, Indigenous Studies, Forestry, Geography or a closely related field, or a master's with considerable related experience. Candidates need a strong publication record, experience working with Indigenous communities, and the ability to supervise graduate students and teach well.

    Manage resources, Decision making, Research, Teaching

    Assistant / Associate Professor, Department of Health Sciences

    Thunder Bay, ON
    Temps plein

    Lakehead University

    Candidates need a completed PhD, or be a doctoral student in the final year, with a demonstrated research program in Indigenous health. Teaching effectiveness, engaged or experiential learning experience, and experience with Indigenous or racialized communities are assets; Indigenous scholars receive preference.

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.