Production Supervisor

Who We Are:

Meet Fresh Prep — Western Canada’s most convenient and sustainable meal kit delivery service.

As a certified B Corporation, we make convenient eating healthy and sustainable for the communities we operate in. We source quality local ingredients whenever possible, and deliver in reusable, recyclable and compostable packaging. We offer 10 chef-created meal kit recipes each week, with options for many lifestyles and preferences including vegetarian and vegan.

We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.

Who You Are

• Reliable: You work well with others and enjoy contributing to a fantastic team. Do others enjoy working with you?

• Reliable: Since we work in teams, we need team members who are engaged and seeking to contribute in a positive manner. Are you willing to show up on time and work hard?

• Responsible: You’re a self-starter with the ability to work independently as needed. Can you be trusted to act without needing strict supervision?

• Ready to Grow: Fresh Prep is a rapidly growing company and there are many opportunities for advancement. Are you looking to learn and grow with us?

What You'll Be Doing:

• You will be responsible for supervising a variety of teams, which includes ingredient portioning and finished product assembly.

• As a People Leader, you will:

  • Ensure roles and responsibilities are clearly defined.

  • Make sure performance expectations are well understood and adhered to.

  • Mentor Lead Hands, Runners and Production Associates.

  • Ensure effective training programs are in place.

  • Manage employee feedback constructively

• You will be accountable for budget and KPI alignment for associated production departments. You will also determine and facilitate initiatives to improve year over year budget and KPI performance.

• You will be responsible for the planning of production activities, including labour scheduling, ingredient and packaging materials availability, process improvement projects and contingency planning.

• You will be responsible for other operational aspects including ensuring that food safety and GMP’s are consistently being adhered to; company Standard Operating Procedures and policies are followed; and regulatory requirements are being met.

• You will conduct incident investigations and facilitate corrective actions. You will also be responsible for confirming corrective actions are effective, followed through and are sustained.

• You are proficient in using google sheets.

• You are passionate about cleanliness and organization of production facilities.

What We Are Looking For:

• Three years of experience supervising productivity, efficiency, and process improvement in a food manufacturing plant setting is required.

• Two years experience developing direct reports, promoting key players, and conducting employee performance management is required.

• Two years experience liaising with purchasing, production, quality assurance and human resource departments is required.

• Lean Manufacturing and/or Six Sigma experience is strongly preferred.

• Automated processing, production and/or packaging line experience preferred.

What You Can Expect:

• An inclusive, fun workplace filled with fantastic colleagues. We’re a certified B-Corporation and our team is passionate about making a positive difference (and also about food!)

• Competitive pay and bonuses, comprehensive health benefits (including medical, dental, vision and life-insurance) after 90 days of successful employment.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.

Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!