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Publié il y a 9 jours

Production Support Analyst- Akamai

@ J&M Group

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Toronto, Ontario

Contrat
Postuler
SIGNAUX

Résumé des exigences :

  • The ideal candidate has hands-on experience with Akamai configurations, Cloudlets, WAF, reverse proxies, and cloud gateways.
  • Strong experience with Akamai delivery configurations and NetStorage
  • Hands-on knowledge of Akamai Cloudlets, caching, routing, redirects, and performance optimization
  • Experience with WAF, SiteShield, Kona Site Defender, Prolexic, and Bot Manager
  • Strong understanding of SSL certificates and DNS management
  • Experience with NGINX, Apache, AWS, and Azure gateways

Outils et compétences

DNSAWSMicrosoft AzureJiraAtlassian ConfluenceITILTroubleshootingCommunication skillsProblem solvingTroubleshootDevOpsProvide technical documentation
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-01
Première détection par notre source
2026-11-11
Mise à jour du dossier source
2026-11-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Postuler
ChampValeur
Offres sur Jobsy23
Description
We are hiring for a Production Support Analyst Akamai. This role focuses on production support, Akamai/CDN operations, web delivery, and application security.

The ideal candidate has hands-on experience with Akamai configurations, Cloudlets, WAF, reverse proxies, and cloud gateways.

What You Bring

  • Strong experience with Akamai delivery configurations and NetStorage
  • Hands-on knowledge of Akamai Cloudlets, caching, routing, redirects, and performance optimization
  • Experience with WAF, SiteShield, Kona Site Defender, Prolexic, and Bot Manager
  • Strong understanding of SSL certificates and DNS management
  • Experience with NGINX, Apache, AWS, and Azure gateways
  • Knowledge of Jira, Confluence, and ITIL incident, change, and problem management
  • Experience troubleshooting network, application, and system issues
  • Strong analytical, communication, and problem-solving skills

What You'll Do

  • Troubleshoot production issues using system logs and monitoring tools
  • Configure and maintain Akamai web delivery and security solutions
  • Monitor production performance and identify root causes
  • Manage DNS, domains, URL redirects, and security administration
  • Coordinate with DevOps, CloudOps, development, and support teams
  • Manage incidents, service requests, vendor escalations, and SLA commitments
  • Prepare technical documentation and root cause reports
  • Support team knowledge sharing and rotational on-call activities

Nice to have

  • Previous experience as a Webmaster or Akamai Support Analyst
  • Experience with Heroku or other web platforms
  • Knowledge of media players and streaming technologies
  • Experience supporting mobile applications across iOS and Android

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