Program and Sales Advisor

About Loyalist

Loyalist College is built upon the lands governed by the Dish with One Spoon wampum agreement. We affirm and thank the Haudenosaunee, Anishinaabeg and Huron-Wendat nations for their continued caretaking of the land. At Loyalist, we empower our students with wraparound support services and hands-on training to succeed on any path they choose. Our academic programs are responsive and innovative, designed to solve pressing social and economic challenges and meet the evolving needs of our regional industry and community partners. Our graduates enter the workforce equipped with the knowledge they need to be better global citizens, and with future-focused skills to lead change in their fields. With a presence in Belleville, Bancroft, Port Hope, Tyendinaga and Toronto, we believe our institutional responsibility extends beyond the classroom to seeing the big picture for the communities we serve. Our expertise in applied research and deep connections to local industry support economic development, to the benefit of businesses, entrepreneurs, changemakers and innovators. Our commitment to decolonization, and the pursuit of a more inclusive, equitable world, means we hold ourselves accountable to the diverse perspectives, cultures and experiences that shape our communities.

Position Summary

Reporting to the Dean, the Program and Sales Advisor provides administrative leadership for non-standard programs and contract training opportunities. The incumbent is responsible for developing, managing, promoting, and overseeing a portfolio of programs and services, while collaborating with external vendors and partners to design and deliver high-quality, relevant, and engaging learning experiences. The Program and Sales Advisor exercises a high degree of independent judgement and decision-making within delegated authority to support operational and strategic objectives. In addition, the role supports program success through registration and documentation processes, marketing and promotional activities, financial tracking and reporting, and by providing guidance, information, and referrals to prospective and registered participants.

Duties and Responsibilities

Program Development, Sales & Strategic Planning

• Plan, develop, market, and sell educational programs and courses
• Lead curriculum development and review in collaboration with academic schools, ensuring offerings align with contract training and short-burst learning opportunities
• Collaborate with Associate Deans, faculty, and internal stakeholders to maintain and enhance program quality, incorporating industry trends and emerging technologies
• Support registration processes and marketing initiatives to optimize enrolment and expand non-standard education opportunities
• Ensure adherence to quality assurance standards, College policies, and procedures
• Foster strong relationships with students, clients, community partners, and academic schools to support a positive learning experience

Management & Operations

• Oversee the contractor engagement process, including the selection, contracting, and management of qualified vendors and service providers
• Implement feedback and continuous improvement processes to support program effectiveness and operational excellence
• Ensure activities are conducted in compliance with College policies, procedures, and applicable collective agreements
• Promote collaboration and effective working relationships among internal and external stakeholders
• Act as a key resource for operational issues and support timely resolution of concerns

Operational & Resource Management

• Work closely with the Dean and College stakeholders to assess program requirements and align resources effectively
• Develop, monitor, and manage budgets for programs, contracts, and associated courses
• Monitor financial performance, analyze trends and variances, and recommend appropriate actions to support financial objectives
• Plan and oversee the procurement and allocation of resources in accordance with public sector accountability requirements
• Support the efficient and sustainable operation of non-standard programs through strategic planning and resource optimization
• Prepare reports and provide updates on program performance, outcomes, and key initiatives

Other Duties

• Promote and support a safe and healthy work environment by addressing health and safety concerns and ensuring compliance with the Occupational Health and Safety Act
• Perform other related duties as assigned

Qualifications

• Minimum of a four-year degree or equivalent in Business, Leadership, Education, Human Resources, Marketing, or a related field

• Demonstrated leadership experience combined with progressive professional experience in program development, business development, education, training, or a related field
• Experience supervising, coaching, and supporting staff, contractors, or cross-functional teams
• Proven experience in project management, budget administration, contract services management, marketing, and partnership development
• Experience developing and maintaining relationships with internal and external stakeholders, including industry partners, clients, community organizations, and educational institutions
• Demonstrated ability to coordinate multiple priorities and manage diverse activities in a fast-paced environment
• Strong conflict resolution, problem-solving, and decision-making skills, with the ability to exercise sound judgment and work independently
• Excellent interpersonal, communication, and presentation skills, with the ability to effectively engage a wide range of stakeholders
• Experience with financial planning, budget monitoring, and reporting
• Knowledge of procurement processes, including the Request for Proposal (RFP) and Request for Quotation (RFQ) processes, is considered an asset

Benefits

Benefits for full-time Administrative employees include:

• A comprehensive Extended Health & Dental Plan (covering 90% of eligible paramedical services up to a combined maximum of $4,750 in any calendar year): College Employer Council website with Benefit Booklet
• A defined benefit pension plan with CAAT pension where you will enjoy the certainty of predictable and secure lifetime pension payments: CAAT pension website
• Life and accident insurance
• Out-of-country travel insurance
• Pregnancy and parental leave, including a top-up to Employment Insurance benefits

Work Life Balance Matters at Loyalist College
Full-time administrative employees can expect:

• 22 days of paid vacation after their first year on the job, increasing 1 day per year to 30 days
• December closure period with pay
• Employee Family Assistance Plan - provides timely short-term counselling and consultation assistance to employees and their immediate family
• Fitness Centre Membership - exclusive facilities for use by Staff and Students at the Belleville location free of charge
• An Inclusive and Accessible Workplace

Please note:

Following an offer of employment, candidates with Canadian credentials will be required to provide official transcripts from the granting educational institution(s); candidates with international credentials must provide World Education Services (WES) www.wes.org/ca evaluation (at their own cost) confirming Canadian equivalency of their credentials.

Loyalist is committed to promoting a diverse and inclusive college community. We encourage and welcome applications from marginalized and equity seeking groups. Loyalist College is committed to accommodating applicants with disabilities throughout the hiring process. If you have accommodation needs, please inform us as soon as possible by sending an email to [email protected].

We thank all applicants, however, only those selected for an interview will be contacted.