Program Assistant

Woolwich Community Health Centre (WCHC) requires a Permanent Part time (0.60 FTE or 22.50 hours per week) Program Administrative Assistant for 3 days per week.

This position primarily provides administrative support to WCHC’s Community Services programs and Allied Health services. Duties include assisting with program registration, corresponding with patients and program participants, handling payments, scheduling, program promotion, data collection and entry via PSS EMR system, documentation, develop flyers & other forms of media, update and monitor the WCHC website and social media, and other tasks as needed.

Key Responsibilities:

· Provide overall support to the Health Promotion Manager and community services staff.

· Assists with group registration, scheduling, room bookings, and data collection and entry for the community programs.

· Address EMR-related issues and provide immediate troubleshooting for team members.

· Provide support to quality assurance processes within community and primary teams (e.g., organizing chart audit work)

· Provide operational support to community programs (e.g., develop flyers, posters, etc.);

· Update the health centre’s volunteer database and track/document volunteer orientation and training.

· Coordinate the health centre’s publications and communications, including the health centre newsletter, and update the health centre’s website and social media.

· Provide administrative support to the Health Promotion Manager, and Director of Community Services in planning and organizing staff performance reviews.

· Schedule and set up meeting rooms and book other required resources as required

· Prepare documents, forms, correspondence, minutes, confidential information, databases and mail merges for community team staff

· Prepare brochures and program information for community program staff

· Attend and take minutes at all Allied Health, health promotion, and other team meetings.

· Process purchase orders for the allied health and health promotion teams

· Other duties as assigned by the Manager of Health Promotion

Qualifications:

· Post Secondary Education, minimum community college

· Certificate/diploma in office administration

· 2- 3 years program operational experience with progressive responsibility, preferably in a human services setting

· Proficiency in the use of computers and various software applications, including Microsoft Office (Word, Excel, Outlook), virtual meeting platforms (Zoom, Teams), and Canva.

· Familiarity with EMR (PSS) or health database systems

· Experience in prioritizing workload demands and problem-solving

· Demonstrated ability to take initiative

· Ability to create documents that are accurate and professional in appearance (e.g., use of Word, Excel, PowerPoint, EMR- PSS)

· Excellent communication and interpersonal skills with internal and external contacts

· Able to work flexible hours as required.

· Knowledge of community, the healthcare settings, including community health centres

Only applicants selected for an interview will be contacted.

Woolwich Community Health Centre is committed to employment equity and providing equal opportunity for people with disabilities. We encourage applications from people representing the diverse communities we serve, and if requested, we modify our recruitment and hiring processes to make accommodations that are responsive to applicants’ needs.

Please copy and paste the link below for more information about the Canada Student Loan Forgiveness Program. Professions that would be relevant to the WCHC who could apply for loan forgiveness include Family doctors, Licensed Practical Nurses, RNs, Dentists and Dental hygienists, Physiotherapists, Social Workers and Psychologists.
Here is the link if you want to explore it: https://www.canada.ca/en/services/benefits/education/student-aid/grants-loans/repay/assistance/student-loan-forgiveness.html

Job Types: Part-time

Vacancy Type: New