Publié il y a 26 mois
Project Coordinator and Customer Support
@ ECO HOME GROUP
Ontario
En bref
ECO HOME GROUP is hiring a part-time Project Coordinator and Customer Support Specialist to manage client accounts and resolve customer issues. The work covers relationship building, technical troubleshooting, coordination with sales and finance, and CRM record-keeping. The posting states a salary of $18 to $22 per hour.
Responsabilités :
- Manage client accounts and build relationships
- Serve as primary contact for inquiries and complaints
- Coordinate with sales and finance teams
- Resolve issues and discrepancies promptly
- Provide technical troubleshooting support
Résumé des exigences :
- Previous customer service experience required
- Previous account management experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent
Outils et compétences
Source et dates
Type de source non vérifié · zoho
- Date publiée par l’employeur
- 2024-09-16
- Première détection par notre source
- 2026-10-15
- Mise à jour du dossier source
- 2026-10-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Secondaire (DES) (exigé) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
ECO HOME GROUP
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 10 |
Job Title: Project Coordinator and Customer Support Specialist
Join Our Growing Team as a Project Coordinator and Customer Support Specialist
– Where Innovation Meets Sustainability
We are seeking a dynamic individual to join our team in the role of Project Coordinator and Customer Support Specialist. In this position, you will be responsible for managing customer accounts while providing exceptional customer service and support.
Responsibilities:
1. Take ownership of client accounts. Build and maintain strong relationships with clients to understand their needs and preferences.
2. Serve as the primary point of contact for customer inquiries, complaints, and requests. Address customer concerns promptly and professionally, always ensuring a positive customer experience.
3. Work closely with internal teams, such as sales and finance to ensure timely delivery and resolution of customer issues.
4. Identify and resolve issues or discrepancies in a timely manner.
5. Offer technical assistance and troubleshooting support to customers experiencing issues. Collaborate with the technical team to resolve complex problems and provide solutions tailored to customer needs.
6. Maintain accurate records of customer interactions, transactions, and account activities in the CRM system.
Qualifications / Education:
1. Strong communication, interpersonal, and problem-solving skills.
2. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
3. Attention to detail and a commitment to delivering high-quality service to customers.
4. Has a strong phone presence and possess customer-centric approach.
5. Time management.
6. Strong listening skills.
7. High school or equivalent.
8. Previous experience in customer service is a requirement.
9. Previous experience in account management is preferred.
Job Type: Part-Time, Permanent
Salary: 18/hour to 22/hour
Journal
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