Publié il y a 2 mois
PSP Manager, CMH
@ Brunel
Toronto, Ontario
En bref
Brunel is hiring a PSP Manager for a 24-month contract in Toronto, Ontario, on a hybrid basis. The role runs patient support programs for retail cardiometabolic products such as Zepbound and Mounjaro, covering program design, vendor oversight and budgets. It requires 3+ years of pharmaceutical manufacturer PSP experience and a university degree.
Salaire :
110 000 $–140 000 $ par année
Responsabilités :
- Design and implement PSP strategies for retail cardiometabolic products
- Oversee day-to-day PSP operations and call centre support
- Manage external PSP vendors and program budgets
- Monitor program performance through CRM, reporting and KPIs
- Lead cross-functional projects and stakeholder alignment
Résumé des exigences :
- University degree required; MBA preferred
- 3+ years of PSP management at a pharmaceutical manufacturer
- Experience supporting retail products
- Knowledge of Canadian private and public reimbursement
- Experience with private access reimbursement programs
- Strong data analysis and CRM skills
Outils et compétences
Source et dates
Site carrière / système de candidatures · careerpage
- Date publiée par l’employeur
- 2026-09-09
- Première détection par notre source
- 2026-10-11
- Mise à jour du dossier source
- 2026-10-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Opérations |
| Expérience | 3 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Formation | Baccalauréat (exigé), Maîtrise (préféré) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Brunel
Profil d’entreprise sauvegardé
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This is who we are: A powerful global network. Brunel – Connecting Specialists to Pioneering Projects.
Description complète de l’entreprise
Founded in 1975, we are a global specialist delivering customised project and workforce solutions to drive sustainable industry transformations through technology and talent. With 120+ offices and a powerful network of more than 12,000 specialists around the world, we deliver Project and Consulting Solutions, Workforce Solutions and Global Mobility Solutions that transform global projects in Renewables, Conventional Energy, Mining, Life Sciences, Future Mobility, Industrials & Technology and many other sectors.
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Founded in 1975, we are a global specialist delivering customised project and workforce solutions to drive sustainable industry transformations through technology and talent. With 120+ offices and a powerful network of more than 12,000 specialists around the world, we deliver Project and Consulting Solutions, Workforce Solutions and Global Mobility Solutions that transform global projects in Renewables…
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 10,001+ employees |
| Siège social | Amsterdam |
| Type d’organisation | Public Company |
| Fondée en | 1975 |
| Spécialités | RecruitmentStaffingTraineeshipsGlobal CompanyAutomotiveLegalFinanceMarketing & CommunicationHigh-techProject management |
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| Voir la page |
PSP Manager, CMH (24-month contract) Toronto, ON - Hybrid
Responsibilities
PSP Strategy Development & Program Design
- Partner with brand teams to identify patient needs, understand customer expectations, and assess the competitive landscape for retail products.
- Develop and implement PSP strategies aligned with global design principles, Canadian market requirements, and brand objectives.
- Support retail brands within the Cardiometabolic Health portfolio, including Zepbound and Mounjaro.
- Collaborate with cross-functional teams including Brand, Medical, IT, Patient Safety, Quality, Supply Chain, Legal, Ethics & Compliance, Market Access, Government Affairs, and Finance to design and enhance patient support programs.
- Define operational requirements, implementation plans, resources, and vendor support necessary for successful program execution.
- Identify opportunities to improve patient and healthcare professional experiences throughout the PSP journey.
PSP Operations, Monitoring & Oversight
- Oversee the day-to-day operations of Patient Support Programs, including PSP call centre support, financial assistance cards, co-pay assistance programs, and product troubleshooting.
- Manage relationships with external PSP vendors and ensure the timely resolution of patient, healthcare professional, and operational issues.
- Support private access reimbursement pathways, including programs that assist cash-paying patients through discount initiatives.
- Monitor program performance through CRM platforms, reporting, data analysis, customer feedback, call monitoring, and key performance indicators.
- Lead regular vendor performance reviews and cross-functional business reviews to evaluate program effectiveness and identify continuous improvement opportunities.
- Ensure programs operate in accordance with Patient Safety, Medical Quality, Privacy, Compliance, and Customer Experience standards.
- Manage program budgets, financial tracking, forecasting, and vendor contract oversight.
Project Management & Stakeholder Leadership
- Lead complex, cross-functional initiatives involving multiple teams, stakeholders, timelines, and dependencies.
- Develop project plans and proactively identify risks, mitigation strategies, and opportunities for improvement.
- Manage stakeholder expectations, facilitate communication, and ensure alignment across internal and external partners.
- Collaborate with PSP colleagues to share best practices and support the delivery of high-quality patient support programs across therapeutic areas.
Requirements
- University degree required; MBA preferred.
- 3+ years of Patient Support Program management experience within a pharmaceutical company on the manufacturer side.
- Experience supporting retail products.
- Familiarity with co-pay assistance programs, financial assistance programs, and PSP operational execution.
- Strong knowledge of Canadian reimbursement policies and practices across both private and public payers.
- Experience supporting private access reimbursement programs.
- Experience in budget management, financial tracking, and vendor oversight.
- Strong capabilities in data analysis, reporting, and leveraging CRM platforms to monitor program performance.
- Extensive project management experience with a proven ability to deliver complex, cross-functional initiatives.
- Demonstrated ability to manage multiple teams, tasks, timelines, and competing priorities.
- Strong customer-facing experience with a proven commitment to creating exceptional patient and healthcare professional experiences.
- Excellent collaboration skills across business units, functional departments, and external vendors.
- Strong attention to detail.
- Digital health experience is considered an asset.
- Bilingualism in English and French is considered an asset.
What We Offer
Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.
About Us
Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.
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