Quality Assurance & Food Safety Coordinator

About Trebley

Trebley is a third-party warehousing and logistics service provider based in Dartmouth, Nova Scotia, serving clients across Canada and the United States. The company offers a range of services, including storage, pick and pack, cross-docking, palletizing, container services, and transportation. Trebley Logistics focuses on reliable, efficient solutions that help clients streamline their supply chains. Team members work in a fast-paced environment supporting diverse industries and operational needs. The organization values safety, quality, and continuous improvement in all aspects of its services.

About the Role

This position will lead the day-to-day development, implementation, and maintenance of our food safety and quality programs, with support from management and external consultants.

Initially, the focus will be on assessing existing practices, closing documentation and operational gaps, meeting customer qualification requirements, and preparing for SQF certification. Ongoing responsibilities will include internal audits, facility inspections, employee training, monitoring, corrective actions, and customer compliance.

This is a hands-on role involving both documentation and regular work on the warehouse floor. We are looking for someone who can translate food safety requirements into clear procedures that employees understand and follow.

Key Responsibilities

Food Safety & SQF Implementation

• Assess existing programs and practices, identify gaps, and maintain an implementation plan with clear priorities and deadlines.
• Develop, implement, and maintain food safety and quality policies, SOPs, forms, and supporting records.
• Coordinate SQF audit preparation and work with management, consultants, and employees to address findings.
• Maintain hazard assessments and preventive controls appropriate to warehousing, distribution, and transportation activities.

Program Management & Verification

• Coordinate and verify programs covering sanitation, pest control, temperature and humidity monitoring, calibration, product segregation, traceability, and recalls.
• Conduct facility inspections and internal audits to confirm that documented procedures are followed and effective.
• Review cleaning records, pest control reports, monitoring data, and relevant maintenance records; follow up on deficiencies.
• Investigate temperature excursions, damaged-product incidents, customer complaints, and other non-conformances.
• Document corrective and preventive actions, track completion, and verify effectiveness.
• Coordinate product hold and release documentation with authorized personnel.
• Conduct mock recalls and traceability exercises.
• Maintain food defence and emergency response procedures relevant to product safety.

Customer & Contractor Compliance

• Coordinate customer qualification questionnaires, supporting documentation, inspections, and quality requirements.
• Review new customers’ storage and handling requirements and identify any additional controls needed before operations begin.
• Maintain approval records for service providers and contractors whose work affects food safety.
• Support transportation quality through trailer cleanliness standards, product protection procedures, and investigation of handling or delivery concerns.

Training, Document Control & Reporting

• Deliver employee onboarding and refresher training on food safety, good warehousing practices, and relevant procedures.
• Maintain training records and verify employee understanding through observation and follow-up.
• Manage document approvals, revisions, review schedules, and access to current procedures.
• Report quality performance, outstanding risks, corrective actions, and certification progress to management.
• Work with supervisors to implement practical improvements and maintain employee accountability.

Required Qualifications

• At least three years of relevant food safety or quality assurance experience in food warehousing, distribution, manufacturing, or a comparable environment.
• Practical experience developing and implementing food safety procedures and supporting audit readiness.
• Experience working with SQF or another recognized GFSI certification program.
• Working knowledge of HACCP principles, GMPs, sanitation, traceability, document control, and corrective actions.
• Ability to independently organize projects, establish priorities, and follow actions through to completion.
• Strong written communication skills and the ability to write clear, practical procedures.
• Confidence training employees and working collaboratively with warehouse supervisors, management, customers, and contractors.
• Proficiency with Microsoft Office, including Word and Excel.
• Willingness to conduct regular inspections and verification activities on the warehouse floor.

Preferred Qualifications

• Direct involvement in a facility’s initial SQF certification.
• HACCP, SQF practitioner, or internal auditor training.
• Post-secondary education in food science, quality assurance, or a related discipline.
• Experience with third-party logistics, food storage, or distribution operations.
• Familiarity with organic product handling and segregation requirements.

What Success Looks Like

• Food safety and quality procedures are implemented and consistently followed.
• Employees understand their responsibilities and maintain accurate records.
• Customer qualification requirements and certification milestones move forward on schedule.
• Issues are identified promptly, investigated thoroughly, and resolved effectively.
• Management has clear visibility into program performance and outstanding actions.

Compensation

• Compensation will be based on relevant experience and qualifications.