Quality Assurance Technician

The Quality Assurance Technician will be responsible for inspecting products and processes to ensure they meet company quality standards. This role will perform measurements, tests, and visual inspections using tools, equipment, and technical drawings. This role involves documenting inspection results, identifying defects, and reporting non‑conformances. Quality Technicians support investigations into quality issues and may work closely with production, engineering, and quality teams to maintain consistent product quality and compliance.

Location: 451 Elgin Street, Brantford, ON

Dedicated Day Shift: 6:30am - 3:90pm, Monday - Friday

Job Duties:

• Create and implement standardized quality control procedures
• Communicate Quality Control information to all relevant internal departments, outside vendors, and/or contractors to develop preventative solutions
• Monitor the performance of Quality Control systems to ensure effectiveness and efficiency
• Conduct periodic product and process inspections; conduct physical quality control inspections on welded, machined and fabricated parts
• Provide instruction on Quality guidelines and ways to eliminate deficiencies; recommend corrective actions
• Create and maintain Quality Assurance control documentation and produce relevant reports: nonconformance, daily production quality, root cause analysis, quality trends
• Review and update standard operating procedures or Quality Assurance manuals
• Inspect and calibrate measuring equipment
• Use measuring equipment such as Vernier, calipers and micrometers, height and other precision measuring gauges
• Coaching and developing others

Skills and Experience:

• Quality initiatives require collaboration with coworkers; effective communication and reasoning skills are essential when working on projects that involve multiple team members
• Must be adaptable to a changing work environment, competing demands and able to deal with frequent change, delays or unexpected events
• Knowledge of drawings and specifications with an understanding of geometric tolerances and dimensions
• Able to measure complex profiles using a variety of measurement tools
• Experience or willing to learn equipment calibration and repair
• Previous design or project experience in any of the following an asset: raw materials, machining and fabrication production processes, quality control, and the ability to read fabrication drawings

Qualifications/Requirements:

• College diploma, certificate, or equivalent training in Manufacturing Engineering, Mechanical Engineering Technology, Industrial Engineering Technology, Quality Assurance, Machining, Welding, Metal Fabrication, or a related technical field.
• Equivalent combinations of education, skilled trades training, and relevant manufacturing quality experience will be considered.
• Experience reading engineering drawings, specifications, dimensions, and tolerances.
• Proficient with precision measuring equipment and other inspection tools.
• Knowledge of calibration and gauge control practices.
• Experience inspecting machined, welded, and fabricated components.
• Experience with non-conformance reporting, root cause analysis, corrective actions, and quality documentation.
• CMM inspection, Lean/Six Sigma or OACETT certification is considered an asset.
• Strong communication skills with the ability to provide quality guidance, instruction, and coaching to production employees.

What We Can Offer You:

• Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
• Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
• RRSP Matching Program: Retirement planning? We’ve got your back!
• Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
• Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
• Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.