Quality Coordinator

Quality Coordinator

Permanent Full-Time | ADL Water St. | Summerside, PE

About ADL

Amalgamated Dairies Limited (ADL) is a producer-owned cooperative celebrated for its excellence in dairy processing and foodservice distribution across Prince Edward Island. For over 70 years, ADL has transformed fresh, local milk into high-quality dairy products, including milk, cheese, cream, butter, and canned milk. ADL serves both its own brands and valued partner labels across PEI and beyond.

The Opportunity

We are seeking a Quality Coordinator to support the day-to-day verification, documentation, and compliance activities of ADL’s Quality function at our Water Street facility.

Reporting to the Quality Control Manager, the Quality Coordinator helps ensure that production, supplier, and Quality records are accurate, complete, traceable, and available when required. The role reviews and reconciles information across multiple processes, follows up on discrepancies and outstanding documentation, maintains controlled Quality records, prepares Certificates of Analysis, and supports audit readiness, product-hold reviews, and Quality investigations.

This role is well suited to someone who is highly organized, detail-oriented, and comfortable working independently in a fast-paced manufacturing environment. The successful candidate will be able to understand how processes and records connect, recognize when information does not align, and work collaboratively across departments to ensure issues are followed through to resolution. Cross-training within the Quality team is also an important part of the role, providing flexibility and coverage across functions when needed.

Location: ADL Water St. - 79 Water St., Summerside, PE

Key Responsibilities

• Review production, Quality, and supporting records to verify completeness, accuracy, required sign-offs, dates, and consistency across related documentation.
• Identify missing, overdue, incomplete, or inconsistent information and coordinate follow-up with employees, supervisors, and other departments through to resolution.
• Maintain controlled Quality forms, checksheets, records, and document revisions, ensuring current versions are properly organized and available for use.
• Track employee work orders and related documentation, monitor outstanding requirements, and verify completion.
• Prepare and verify Certificates of Analysis (COAs) and other documentation required to support customer and shipment requirements.
• Review and reconcile supplier, ingredient, purchasing, receiving, and Quality documentation, including specifications, COAs, compliance records, and expiry information.
• Coordinate with internal departments and suppliers to obtain required documentation, clarify discrepancies, and resolve documentation gaps.
• Support Quality investigations and product-hold reviews by retrieving, reviewing, and organizing relevant records for assessment by the Quality Control Manager.
• Maintain training, metal detector, production, and other Quality records required for traceability, compliance, and audit purposes.
• Support internal, regulatory, customer, and third-party audits by ensuring required documentation is complete, current, organized, and readily retrievable.
• Identify recurring documentation, compliance, or process gaps and contribute to improvements in Quality controls, tracking, and recordkeeping.
• Provide cross-functional coverage within the Quality team, including Laboratory Technician duties when required and following appropriate training.

Qualifications

• Post-secondary education in Food Science, Food Safety, Quality, Operations, Business Administration, or a related field is preferred.
• Previous experience in quality, compliance, documentation control, process coordination, food manufacturing, or another regulated environment is preferred; candidates with strong transferable experience in detail-intensive roles will also be considered.
• Strong computer skills, particularly Microsoft Excel, Word, and Outlook, with demonstrated ability to work confidently with formulas, filters, tracking spreadsheets, and structured data.
• Strong attention to detail and the ability to identify discrepancies, missing information, and inconsistencies across multiple records and sources.
• Strong organizational and follow-up skills, with the ability to manage multiple priorities and maintain control of outstanding items.
• Ability to understand process flow and recognize connections between operational activities, documentation, supplier information, and Quality requirements.
• Strong interpersonal skills with the confidence to ask questions, seek clarification, and follow up constructively to ensure information is complete and accurate.
• Ability to work independently while collaborating effectively with employees, supervisors, managers, suppliers, and other departments.
• Strong written and verbal communication skills, with sound judgment and the ability to recognize when an issue requires further review or escalation.
• Working knowledge of HACCP, GMP, food-safety programs, audit requirements, document control, supplier documentation, or Certificates of Analysis is strongly preferred.
• Previous experience supporting audits, controlled documentation, supplier compliance, COAs, deviations, or product-hold processes is considered an asset.

Compensation and Benefits

• The salary range is from $52,000 to $55,000, negotiable based on qualifications and experience in similar roles
• Comprehensive medical, dental, vision, life and disability coverage
• Convenient Virtual Health access for easy, anytime care
• Retirement savings plan with employer contributions and expert financial guidance
• Personal Spending Accounts (PSA) – dedicated fund for well-being expenses
• Employee Assistance Program (EAP) providing confidential support for personal and work-related challenges
• Personalized training programs for ongoing skill development and career growth
• Special perks and discounts exclusively for ADL employees
• The pride of belonging to a distinguished local company, 100% owned by PEI’s dairy farmers

Ready to join our team? Simply click the 'Apply' button, be prepared to enter your details, attach your resume, and respond to a few questions.

Competition ends November 20, 2026

We thank all applicants for their interest, however only those selected for interviews will be contacted.

ADL is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.