Quality Patient Safety Consultant (Permanent Full-Time) - 16 Garfield St - 175462

Open to the Public

Quality and Patient Safety Consultant

Health PEI

Location – Charlottetown

Full-Time Permanent (Excluded) Position

(Commencing Immediately)

Are you ready to make meaningful connections and drive impact in a growing healthcare organization? At Health PEI, we offer more than a job - we’re inviting you to join a dynamic workplace committed to creating meaningful changes. From hospitals to community care and beyond, you’ll play a pivotal role in attracting top-tier health professionals and building a workforce that supports the evolving needs of Prince Edward Island. With access to training and development resources, leadership opportunities, and a collaborative environment, this is your chance to thrive while making a real difference in the lives of others. If you’re passionate about shaping the future of healthcare, we want to hear from you.

Health PEI values the different ideas, perspectives and backgrounds that a diverse, equitable and inclusive work-place culture can bring. Not only does this help us deliver better outcomes, more innovation, but it also creates a safer space for our patients when our employees are more reflective of the communities we serve. It is important for us to create an environment where our employees are comfortable bringing their authentic selves to work and challenging the status quo to make Health PEI a better more inclusive employer and healthcare system. We recognize we have more work to do but finding intentional ways to grow our understanding and support of those who have faced barriers due to accessibility, ethnicity, ancestry, gender identity, age, sexual orientation, language or other grounds is a key priority for us. We encourage underrepresented groups to join our team, be yourself, and help us achieve our vision for an inclusive workplace and healthcare system.

Reporting to the Director of Quality and Patient Safety, the Quality and Patient Safety Consultant works in partnership with health care leaders at all levels within Health PEI (Chiefs, executive directors, directors, administrators, managers, medical directors, physician leaders and physicians) by providing leadership, direction, expert knowledge on quality improvement information and strategies, risk management principles, and accreditation standards to improve quality of care, service utilization, patient safety, and organizational risk reduction in Health PEI program and services. The Consultant applies quality improvement principles, practices and tools, from a provincial system and program perspective, in alignment with Health PEI’s strategic plan. The Consultant promotes the standardization of practices and processes and the integration of evidence-based practice in the design of safe, effective, and efficient healthcare delivery processes. Each Quality Patient Safety Consultant is responsible for an assigned portfolio of Health PEI clinical and non- clinical program areas

Duties will include:

• Provides subject matter expertise, leadership, direction and guidance in the areas of quality improvement and accreditation to managers/directors/administrators/executive directors/chiefs/medical directors of assigned portfolio
• Lead and/or conduct and analyze evidenced based clinical research, jurisdictional scans and legislation. Recommend actions for development and implementation for new initiatives/programs and redesign of current service delivery practices and processes.
• Keep well-informed of current healthcare trends particularly related to patient safety, patient experience, quality healthcare delivery, accreditation standards, ethics, and risk management;
• Using evidence-based research, develop an extensive clinical knowledge base of the assigned portfolio clinical program areas.
• Provide leadership in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
• Provide expertise, guidance, change management support and leadership to the program-based quality improvement teams and other provincial committees to support ongoing quality improvement within Health PEI and to meet accreditation and other evidence-based best practice standards.
• Provides advice, subject matter expertise and direction on the management of all patient safety incidents, critical incidents, and unusual occurrences in their assigned portfolio.
• Identify the link between patient safety events with employee safety event and medical affairs events
• Educate and advise Health PEI employees and leaders (chiefs, executive directors, administrators, directors, managers, and Medical Leaders/directors on the proper utilization of the Provincial Safety Management System (PSMS) as the provincial electronic database for patient safety incidents and patient/family feedback for Health PEI.
• Develops extensive knowledge on assigned clinical programs on workflow process, standards of care and expected clinical outcomes, and policies and procedures.
• Responsible to coordinate and chair meetings with administrators, executive directors, chiefs, physicians, and medical directors/physician leaders on the timeline review, the identified concerns/gaps in care, the recommendations, to mitigate gaps in the future the assignment of who is responsible to implement the recommendations
• Identify and lead the coordination of gathering relevant medical and organizational documents and other records for potential or actual legal proceedings (statement of claims, judicial reviews, investigations). Ensure the gathered documentation is provided to Health PEI's insurer, legal counsel or another requestor. Facilitate communications, meetings, and consultations between Health PEI staff/representatives, representatives from Health PEI's insurer and legal counsel.

Minimum Qualifications:

• Bachelor’s Degree in a health-related profession is required. Master’s degree is preferred.
• Demonstrated equivalencies may be considered
• Appropriate licensure/membership in professional organization is required;
• Demonstrates the LEADS capabilities of Leads Self, Engages Others, Achieves Results, Develops Coalitions and supports Systems Transformation.
• Experience in health care services leadership and/or management in progressively more responsible and varied roles in a health setting is preferred;
• Requires excellent collaboration skills with an ability to plan and think strategically from a provincial system perspective;
• Must have extensive organizational, interpersonal, facilitation, presentation, problem solving, conflict resolution, and oral and written communication skills;
• Must be proficient in the use of computer software such as Word, Excel, PowerPoint;
• Must have working knowledge in the areas of quality management principles and processes, risk management methodology, and results measurement;
• Experience in strategic planning, program development, policy development, implementation and change management;
• Knowledge of Accreditation Canada standards;
• Proven organizational and communication skills including conflict resolution, negotiation and contract management;
• Applicant must have a valid driver’s license as travel is required;
• Must have a good previous work and attendance record.

Other Qualifications:

• Certification in Risk Management would be considered an asset
• Certified Health Executive is an asset;
• Completion of the Patient Safety Officer course through Healthcare Excellence Canada would be considered an asset.

Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. The successful candidate will be the only individual receiving written notification of competition results. The "Notification of Successful Candidates" list posted on the Employment Opportunity board will serve to inform all other applicants of competition results.

This competition may be used to fill future job vacancies.

Salary Range: $46.02-$56.68 per hour (Level 20 - Excluded)
Bi-Weekly Hours: 75.0 hours Bi-weekly / Mon – Fri
Posting ID: 175462-1126GSPE
Closing Date: Friday November 27, 2026 at 4:00pm

Where possible, submitting an electronic resume or job application is preferred. Otherwise, applications may be submitted by mail to the PEI Public Service Commission at either P.O. Box 2000, Charlottetown, PE C1A 7N8, or c/o ACCESS PEI/ACCÈS Î.-P.-É., 120 Heather Moyse Drive, Summerside, PE C1N 5L2. Applications may also be sent by fax to (902) 368-4383 or (902) 888-8083. As receipt of faxed applications cannot be guaranteed, applicants are encouraged to confirm receipt by telephone or in person prior to the closing date. Please ensure the appropriate Job Posting ID number is included on all application materials. Applications may be submitted online, and application forms may be obtained at www.jobspei.ca, any ACCESS PEI/ACCÈS Î.-P.-É. location, PEI Government office, Regional Services Centre, or by telephone at (902) 368-4080 or (902) 888-8013.