Receptionist

About Us

Vancouver Career College (VaCC) is a leading private institution in British Columbia, known for its practical, hands-on learning approach, VaCC ensures students gain the skills needed for today's job market. The college's experienced instructors bring real-world expertise to the classroom, enhancing the learning experience. VaCC provides robust career services, including job placement assistance, to help students transition smoothly into their chosen careers. Accredited by the Private Training Institutions Regulatory Unit (PTIRU), VaCC maintains high educational standards and flexible learning options to meet diverse student needs. Founded in 1996, VaCC offers programs in healthcare, business, technology, education and trades.

Job Posting: Campus Receptionist

Location: Vancouver Career College – Burnaby Campus

Job Type: Full-Time

Hours: 8:00 AM – 4:30 PM

Salary: $40,000 – $42,000 per year

Benefits: Paid Time Off (PTO) & Benefits Package

Job Summary

The Receptionist provides quality service to students, staff, and visitors through professional front-desk duties and general administrative support. Under the supervision of the Campus Director, the Receptionist manages the campus main reception desk, maintains supplies and equipment, and provides administrative assistance to campus leadership, admissions, student services, instructors, and students.

Job Profile

The Receptionist is key to the smooth operation of the campus by focusing on:

• Front Desk Management: Providing excellent customer service to all guests, visitors, and students.

• Administrative Support: Enhancing the student experience through administrative excellence.

• Supply & Equipment Care: Keeping campus inventory stocked and equipment operational.

• College Standards: Acting in a manner that aligns with and upholds College policies and values.

Specific Responsibilities

1. Front Desk & Customer Service

• Answer and direct incoming calls; maintain the call inquiry log.

• Greet campus visitors and direct them to the appropriate departments.

• Maintain reception area cleanliness and a professional office appearance.

• Maintain facility security by controlling access to facilities, supplies, and equipment (and observing security monitors if applicable).

• Handle incoming and outgoing mail, packages, and documentation.

• Provide routine information regarding College programs, events, departmental functions, and policies.

2. Administrative Support & Student Experience

• Assist campus staff and instructors with day-to-day administrative tasks.

• Help plan and coordinate campus events, including student Orientation.

• Maintain student databases by accurately entering grades and attendance records.

• Facilitate internal communications and messages between staff and students.

• Invigilate/supervise entrance exams for admissions and make-up exams for instructors.

• Organize and maintain efficient electronic and physical filing systems.

• Prepare, distribute, and follow up on documents and tasks to meet deadlines.

• Communicate and coordinate workflow between internal departments and external contacts.

3. Supply & Equipment Management

• Monitor, order, and maintain inventory levels for general office supplies.

• Liaise with external vendors and service providers to coordinate equipment maintenance.

4. Upholding College Standards

• Conduct all interactions with professionalism, integrity, and respect.

• Understand and adhere to all College policies and procedures.

• Exhibit strong interpersonal skills when engaging with students, colleagues, and visitors.

Position Requirements

Education & Experience

• High school diploma with formal or practical training in office administration, customer service, and business communications.

• 1 to 3 years of experience in a receptionist or front-desk administrative role (or equivalent combination of education and experience).

Skills & Abilities

• Customer Service: Outstanding interpersonal and customer-facing skills.

• Technical Skills: Keyboarding speed of at least 40 WPM with high accuracy; proficiency with multi-line phone systems and standard office equipment (printers, copiers, scanners).

• Software: Working knowledge of MS Office (Word, Excel, Outlook, PowerPoint).

• Work Ethic: Strong ability to multi-task, prioritize assignments, and work independently with minimal supervision.

• Focus & Judgment: Excellent attention to detail, strong organizational skills, and the ability to maintain composure during busy peak times.

• Institutional Awareness: General familiarity with private post-secondary education programs and services.

Provisos

• Flexibility with scheduled work hours as campus operational needs require.

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Don’t hold back!—apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.
We are proudly Canadian — rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.